Kroger reviews

3.1

42% would recommend to a friend

(24,234 total reviews)
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Rodney McMullen

31% approve of CEO

36% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

24K reviews
3.0
Dec 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities in different positions. The pay is okay, benefits are good. Sample Sales for Main Office employees are a great perk!! Weekends & holidays off. Great severence plan if you're able to stick it out to the end when your position is moved across the country.

Cons

Positions eliminated in one part of the country so that they can be relocated to a cheaper part of the counrty. Standards lowered for replacement workers (acceptable level of accuracy in Kansas is 85%, while Portland runs at 98% accuracy). Communication was great when they initially informed us about the layoff, but that communication has completely disappeared. (Yes, a bit bitter.)

1.0
Dec 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefits and the fact that I'm lucky to have a job in our economy.

Cons

Made to feel subhuman by management. Starting salary and pay raises a smack in the face. Respect, compassion, decency & common sense all got thrown out the window here. Being one of the highest grossing stores in the region b/c we rip off the college kids with sky high prices=our management can get away with anything (just keep bringing in the money, we don't care how you do it).

4.0
Nov 26, 2008
Recommend
CEO approval
Business Outlook

Pros

Stability of Job, solid company, commensurate pay, have never had to ask for a raise, a good job to have in an uncertain economy. The company does listen and is reacting after watching long-term trends, for instance, Failure to retain Co-Mgrs and losing them due to long hours, days off, and weekends/holidays being a factor. They are making progress and addressing these issues after years. The common joke used to be for instance when you had a 1/2 day. "Half a day is twelve hours". You would almost feel guilty if you actually wanted to leave on time on your 1/2 day. In the past year, it has gotten much better in the work/family arena, but the bonuses have been muddied up unmercifully.

Cons

Working weekends, holidays, and evenings twice/three x's a week, advancement is somewhat related to who you know. Company. Bonuses are most times almost unachievable and not really a major factor in your over-all salary. Paid twice yearly and the strings attached are too connected to circumstances out of your control. For instance, up to 10% can be directly tied to what ratings you receive from outside mystery shoppers... Their opinions are too subjective and based on their personal and many times unreasonable expectations. For instance, once had 3 of the vice-presidents in for a visit and unknowingly received a mystery shop "while they were in the store". Our visit went extremely will yet the mystery shop blasted us... Too much power on our pay over an area out of our control and subjective to purely personal and sometimes questionable and biased opinions. Pay is too similar with other companies to justify one staying for long when other opportunities are out there for the same pay yet more normal hours and days.

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Glassdoor has 24,898 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.