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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

39% would recommend to a friend

(9 total reviews)

Simon Yoxon-Grant

37% approve of CEO

33% positive business outlook

Reviews by job title

9 reviews

Reviews about "Culture"

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4.0
May 14, 2021

?

Recommend
CEO approval
Business Outlook

Pros

-provided paid training that SIGNIFICANTLY improved my skills -pays 15$ an hour which is excellent for my state where the minimum wage is 7$ -were not overly critical of small mistakes -sometimes you would be on hold for 10 minutes at a time -vast majority of clients were very kind and sppreciative -they send you all the nesesary equipment

Cons

-huge corperate machine, for any small issue you have to submit a million requests and call different numbers and talk to many different people and it's just a huge headache. It would be much easier with a direct suprevisor. For example, the headphones they sent me didn't work, I asked to use my personal ones, they said it was against policy, and I spent maybe 4 hours being transfered around their tech support department, and then had to wait a few days for new headphones to arrive. -No breaks in between calls, you can have a pretty emotionally heavy call and immediately be transffered to another, it's pretty draining.

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LanguageLine Solutions Response
5y
Thank you for taking the time to provide feedback. We appreciate your feedback and are happy to hear you enjoyed your experience here. If you have any further feedback to share please email us at interpretercommunications@languageline.com.
2.0
Mar 22, 2021

Good to get started

Recommend
CEO approval
Business Outlook

Pros

Good for people with English proficiency and no work experience.

Cons

Outsourcing is very difficult to work with

3.0
Feb 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Worked through Teleperformance, an outsourced provider for LLS. Relative independence, can choose working schedule, job does provide a good amount of challenge and novelty on a day to day.

Cons

Very low pay compared to value of the service being provided (it is outsourced), but standard for the Colombian jobs market.

Viewing 7 - 9 of 9 Reviews

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