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      MKS Instruments

      Engaged Employer

      MKS Instruments reviews

      4.0

      83% would recommend to a friend

      (398 total reviews)
      avatar

      John T.C. Lee

      89% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      MKS Instruments has an employee rating of 4.0 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MKS Instruments employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

      Reviews by job title

      398 reviews
      3.0
      Apr 15, 2024

      MKS Instruments amazing flexibility and technology but operations needs improvement

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work flexibility for employees that do not have to be in the labs every day.

      Cons

      Executives need to focus on investing in the backend operations of the company. Too much excel and reinventing the wheel in this siloed company. That way employees can focus on their work and not creating lengthy presentations.

      avatar
      MKS Instruments Response
      1y
      Thank you for taking the time to share your feedback and for your contributions in Andover. We’re glad to hear that you value the flexibility we offer—it’s one of the ways we strive to support balance and enable our teams to do their best work. We also appreciate your candid perspective on operational challenges. We recognize that efficiency, tools, and cross-functional alignment play a major role in enabling teams to stay focused and deliver results. Continuous improvement is central to how we operate at MKS, and feedback like yours helps us prioritize where to simplify and strengthen internal systems. If you have specific ideas, we encourage you to share them through our LEAN initiative, our internal Digital Dialogue program or reach out to us directly at mks.feedback@mksinst.com. We win as a team, and your input helps shape a better way forward for all of us.
      1.0
      Apr 5, 2024

      Horrible Management

      Senior optical technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benifits are decent. Some experienced long-term employees.

      Cons

      Manufacturing/fabricating: Hiring isn't based on competence. ZERO accountability for consistent poor decisions by managers. Directors having inappropriate relationships with subordinates. Pay increases do not keep up with inflation. Employees poorly supervised allowed to wonder entire shifts with no specific duties assigned, sleeping in vehicles while on the clock. VERY poor working environment due to excessive noise levels. Requested to run equipment keeping corporate fooled into believing parts are being processed, when they're not. I was asked to lie multiple occasions. In my decade's of experience in manufacturing, I've never seen a division so poorly managed and run.

      avatar
      MKS Instruments Response
      1y
      Thank you for taking the time to share your feedback. We take this feedback and the issues you have raised very seriously. The experiences you describe do not reflect the values we uphold at MKS, including accountability, respect, and integrity. We expect all members of our organization—at every level—to demonstrate professionalism and ethical conduct. Allegations involving misconduct, unsafe conditions, or integrity violations go against our standards and should be reported so they can be properly investigated. Please report specific concerns through one of our available channels—our MKS Compliance Hotline, mksinst.ethicspoint.com; our internal Digital Dialogue program or via mks.feedback@mksinst.com. Your voice is critical in helping ensure that our workplace lives up to the values we stand for.
      4.0
      Feb 21, 2024

      Decent place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Executive team seems committed to continuous improvement and employee satisfaction.

      Cons

      Significantly impacted by sharp rise and fall of semiconductor industry

      avatar
      MKS Instruments Response
      6mo
      Thanks for sharing your thoughts. It’s good to hear that our commitment to continuous improvement and employee experience is coming through. We see disciplined continuous improvement across all organizations as a core part of what ownership means at MKS, and we’re glad that mindset is being felt. We recognize the impact of industry cycles, especially in the semiconductor space. Staying steady through those shifts and keeping our long-term direction in focus is part of how we operate—and it’s something we’ve navigated successfully before. That experience continues to guide how we move forward. If you have more to share, we’d welcome your input through our Digital Dialogue program or at mks.feedback@mksinst.com.
      Viewing 61 - 63 of 398 Reviews
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      ReviewsMKS Instruments reviews

      Glassdoor has 507 MKS Instruments reviews submitted anonymously by MKS Instruments employees. Read employee reviews and ratings on Glassdoor to decide if MKS Instruments is right for you.