MKS Instruments reviews

4.0

83% would recommend to a friend

(398 total reviews)
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John T.C. Lee

89% approve of CEO

67% positive business outlook

MKS Instruments has an employee rating of 4.0 out of 5 stars, based on 398 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MKS Instruments employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

398 reviews
4.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Its good manager worker environment.

Cons

All depends on your manager

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MKS Instruments Response
1y
Thank you for sharing your experience as a Senior Electrical Engineer in Rochester. We’re glad to hear you had a positive working relationship with your manager and appreciated the overall environment—We win as a team, and that kind of collaboration is something we truly value. We understand your comment about the experience varying by manager. Leadership consistency is important, and we continue to focus on strengthening management practices across the organization. If you’d like to share more about your experience, we welcome your feedback at mks.feedback@mksinst.com. We appreciate your contributions during your time with MKS and wish you continued success.
5.0
Jun 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Good place to really work

Cons

All is well with them

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MKS Instruments Response
1y
Thank you for your kind words and for being part of MKS. We’re glad to hear you had a positive experience, and we wish you all the best in your future endeavors! If you’d ever like to share more, feel free to reach us at mks.feedback@mksinst.com
3.0
Jun 5, 2024
Recommend
CEO approval
Business Outlook

Pros

- Most people are very willing to help and friendly - There are some politics, but not usually there and not as much as I have seen elsewhere, because people in this specific site tend to have worked there for 5+ years within the site - Tend to cut benefits, not people, when market slows down, though, when they do lay people off, it tends to be few and far apart, i.e., people past retirement age, but sometimes also people who did work hard but offended some people in the higher up - (pro or con?) the manager's manager is very sympathetic, though, not being the direct managers, unique challenges faced by females & non-majority people & engineers don't often actually get addressed short-term or long-term, forcing them to leave the company instead

Cons

- (working environment) Over incidents of more than 3 - 4 white male (US or West European) who either currently or in the past work have: shouted at females engineers in the lab (one person did it twice to 2 different females), much more demanding/exploiting of female engineers' time and effort without acknowledgement or compensation, disrespectful or outright abusive behaviors on purpose when addressing of non-white and/or female (e.g., avoid actually using their names, passive aggressively object/undermine them in meetings and in the lab when working together as retribution, etc.) --> some when reported to HR, HR direct the employees to deal with it themselves or report to the manager, but usually it is because the direct manager refused to deal with them so that they went to HR. The only way is to talk to manager's manager, but in most cases no long-term solutions and immediate solutions usually don't change the toxic environment enough for people to want to stay long-term (already 5 female sr & pr level engineers left under these circumstances and toxic environment to females within 4 years) - (working environment) your actual working life depends on the direct manager you have, if you have a good direct manager, your work and personal life would be manageable - (compensation) 2 - 5% annual bonus, not huge, but not nothing, though, in comparison to other companies of the same caliber, it is meager (though, Milpitas location is relatively stable in terms of trying not to lay off people) - Though!!!! I would not discourage female and/or non-majority from applying to R&D, most of the managers and team members are fine, some are even great!

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MKS Instruments Response
1y
Thank you for taking the time to share your experience. We sincerely appreciate your candid feedback and your contributions over the past several years. While we’re encouraged to hear that you've experienced collaboration and support from many colleagues, we take the issues you’ve raised very seriously. At MKS, we believe that we win as a team—and that starts with fostering a culture rooted in mutual respect, constructive candor, and accountability. We are committed to providing an inclusive environment where all employees feel valued and safe. MKS is committed to providing a work environment that is free of any kind of bullying, discrimination, harassment, or other unlawful or unwelcome behavior. We understand that creating meaningful and lasting change requires more than good intentions. That’s why we are continuing to strengthen our resources, including HR training and leadership development, to better address the unique challenges that may impact some employees. We also offer employee networks focused on inclusion and belonging, which create additional space for support, connection, and advocacy. Your feedback underscores the importance of reinforcing these commitments at every level of the organization. But we can only address the specific concerns you’ve raised with more information. If you’re open to continuing this conversation or sharing more, we welcome your voice by meeting with your HR representative, through our internal Digital Dialogue program, or directly at mks.feedback@mksinst.com. Your insights are essential to our growth, and we thank you again for speaking up.
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