Does Mapfre pay their employees well?

According to anonymously submitted Glassdoor reviews, Mapfre employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Mapfre. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Mapfre?

66% of Mapfre employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mapfre 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Mapfre?

Atendente De Call Center (41) , Analista (32) , Agente Comercial (23) , Analista Júnior (23) , Atendente (20) , Assessor Comercial (18) , Assistente Administrativo (18) , Assistente Comercial (17) , Claims Adjuster (17) , Analista Pleno (16) , Becario (16) , Gerente (16) , Gerente Comercial (16) , Becario En Prácticas (15) , Assistance Coordinator (14)

What are the pros of working at Mapfre according to real employee reviews?

"Good benefits and good work" ((in 25 reviews)); "great people working there and made friends for life." ((in 24 reviews)); "The team were great and we got on well" ((in 9 reviews)); "Easy work and nice colleagues" ((in 8 reviews)); "If you want advancement opportunities Mapfre USA is the company." ((in 6 reviews))

What are the cons of working at Mapfre according to real employee reviews?

"low pay compared to industry." ((in 18 reviews)); "Poor management and minimal job prospects" ((in 15 reviews)); "Some managers were actually bad people, the atmosphere was an unhappy one as a result." ((in 8 reviews)); "Poor training." ((in 8 reviews)); "Getting calls day in and day out getting calls from people screaming, swearing, and complaining about how much they hate me and the company; and I rarely get backed up by supervisor or manager" ((in 5 reviews))

What are employees saying about Mapfre layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mapfre layoffs and their outlook for job security at Mapfre in 2026.

What Mapfre locations have received the highest employee ratings?

Guadalajara , Ciudad de México

Mapfre reviews

Compare reviews

3.7

66% would recommend to a friend

(360 total reviews)

Antonio Huertas

68% approve of CEO

62% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Work/Life balance

3.2

Career opportunities

3.0

Senior management

Mapfre has an employee rating of 3.7 out of 5 stars, based on 360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mapfre employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

360 reviews

5.0

Apr 11, 2016

Great Values and Training

Customer service representative ii

Recommend

CEO approval

Business Outlook

Pros

Best training program for new hires in my 28 years of experience. Excellent and clearly communicated corporate values. I felt truly welcome in my new department. My supervisor has been tremendously supportive of my career advancement.

Cons

There is no onsite fitness facility or child care. Nothing else to really speak of in a negative way.

5.0

Apr 8, 2016

"Wonderful Place to Work!"

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

*Coming from a family-owned company prior to working at Mapfre I was nervous the grass wasn't greener on the other side but I came to Mapfre as a referral & I absolutely love working here! I don't miss my old job & got what I was missing at my old job here-& I only left due to moving.... *So much growth & opportunities to advance-I came to this company a little over a year ago & I've already been promoted-the management I've experience has been nothing but supportive & encouraging *The PTO is amazing, you don't get this at most company's or 11 paid holidays which includes floaters. *The training is exceptional-I felt I came out confident at the end of it. *I haven't come across any negative people, according to some of these negative reviews I'm surprised since I'm only experience positive vibes. *I could list many more pros, I'm very glad I chose this company when I had to leave my past job & plan on staying till I retire:)

Cons

There honestly isn't many cons I can provide-most people probably don't like the micromanaging of phones, aux times etc...but when you work at a contact center this is not a surprise? If I was a manager of a contact center you need to keeps things in control w/ several employees...

5.0

Mar 27, 2016

International Salesforce Manager

International crm director

Recommend

CEO approval

Business Outlook

Pros

International Enviorment, Social Benefits, Stategy.

Cons

Low fix salary, Low professional promotions.

Viewing 346 - 348 of 360 Reviews

Jobs at Mapfre

Auxiliar de Administración

Operativo de Proveedores

Operativo de Cobranza

Becario Tecnico de Autos

Mexico

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Mapfre

Mapfre reviews

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Great Values and Training

"Wonderful Place to Work!"

International Salesforce Manager

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