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      Marriott International

      Engaged Employer

      Marriott International reviews

      3.9

      71% would recommend to a friend

      (18,841 total reviews)
      avatar

      Anthony Capuano

      79% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Reviews by job title

      19K reviews
      4.0
      Nov 19, 2011

      Decent Company to work for, however, regional Sales Office concept is an epic fail!

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunities all over the world if one is flexible to move. Marriott's product is excellent. I still prefer to stay at Marriott properties when I travel.

      Cons

      As a sales professional, working in the regional sales office is the equivalent to working at a call center. In my opinion, this is not a sales position. No face to face contact with clients is not built on true relationships and limits the sales manager's abilities. This is challenging.

      2.0
      Nov 12, 2011

      Marriott the company is wonderful...management not so much

      Booking agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full-time hours... Decent benefits Paid sick days Employee room discounts great Co-workers are wonderful to work with Attempts of management to raise moral and make it fun appreciated...

      Cons

      Low pay for the amount of responsibility required, two tiered staff the upper management and the others...would comment further but will not use profanity, the rules are always changing I feel to suit which ever manager you happen to speak with, lack of respect from management to staff, I am a long time employee of 5 plus years, the daily JUNK mail that we receive in our mail box is not very green or socially responsible, pep talk prior to the yearly employee survey is laughable..very shallow, feel that management needs to be refreshed to improve employee moral, any large corporation that I have been involved in replaces management to keep the positive image of the corporation. Our management team is very stale and needs new faces to improve the overall company image, and experience

      4.0
      Nov 10, 2011

      Marriott as a company is great, but the pay is not.

      Front desk associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Huge network of hotels gives room to move around and be promoted Management is usually understanding and respectful Fun and young front desk staff Employee hotel discount is nice Time at work goes by quickly because you are always busy

      Cons

      LOW pay (barely above minimum wage) - makes it easy to burn out Training system has some flaws Dealing with some RUDE, pushy, unrealistic people - you have to learn to not take complaints personally The hours are hard to get used to, transitioning between early mornings and late nights Working on holidays

      Viewing 18595 - 18597 of 18,841 Reviews
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      ReviewsMarriott International reviews

      Glassdoor has 21,428 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.