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Marriott International

Engaged Employer

Marriott International reviews

3.9

71% would recommend to a friend

(18,827 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,827 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Aug 3, 2010

No comment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mostly nice people to work with

Cons

Undesired industry. Lack of development opportunity for certain disciplines.

1.0
Aug 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Can be an easy going job at times with plenty of free time.

Cons

Highly underpaid, very unprofessional, high schoolish

3.0
Aug 2, 2010
Recommend
CEO approval
Business Outlook

Pros

They have great meal plans, great uniforms, great benefits, and they are very supportive, but in a 'fake' manner. It is refreshing for a company to empower employees to make decisions on how to treat guests without having to fill out form after form - they treat you like you are a smart competent worker most of the time.

Cons

the supervisors and upper management have NO idea how to work any software, and they view each situation 'on paper' instead of taking into account how the customer was feeling at the time. They became incredibly angry when mistakes happened due to a breakdown in communication, not a mistake by any one employee.

Viewing 18661 - 18663 of 18,827 Reviews

Glassdoor has 21,411 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.