employer cover photo
employer logo
employer logo

Marriott International

Engaged Employer

Marriott International reviews

3.9

72% would recommend to a friend

(18,808 total reviews)
avatar

Anthony Capuano

78% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

19K reviews
5.0
May 23, 2008
Recommend
CEO approval
Business Outlook

Pros

Marriott strives to treat its employees well. One of the core philosophies of Marriott is, "If you treat your employees well, they will treat your customers well, and your customers will come back to you." Marriott offers professional development courses to help you grow and advance professionally. The benefits are nice, and I've stayed at many nice hotels on a highly discounted rate.

Cons

Sometimes the right hand doesn't know what the left hand is doing. To put it another way, Marriott has so many different departments, such as Reservations, Customer Care, and Guest Services, that it is difficult to know what is going on.

5.0
May 20, 2008
Recommend
CEO approval
Business Outlook

Pros

I have worked for Marriott for almost 10 years. I have worked for 5 hotels from 300 rooms to over 1000. The teams I have worked with have been amazing-teamwork, helpful, hands on. I know have children and my hotel is flexible so I can be an awesome mom and sales manager.

Cons

Lots of hours in the beginnning. The company is large so information is sometimes slow and we can't change all that quickly.

4.0
May 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Marriott is all about the people - recognition for a job well done is core to the Marriott philosophy. People respect each other, and upper management respects the associates. Marriott truly respects work life balance, and the company as a whole tries to enable associates to work a family friendly schedule. Telecommuting is becoming the fastest trend in the IT field, making my current position fantastic for my family. If you work hard, you will be rewarded with not only a promotion, but merit increases. And, the room rate discount is fantastic!

Cons

People don't work at Marriott for the money. People work at Marriott for the management style and the other people. Anyone could easily go to another hotel company and make more money. The benefits are good, but they could be better, specifically the health insurance.

Viewing 18766 - 18768 of 18,808 Reviews

Glassdoor has 21,388 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.