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Marriott International

Engaged Employer

Marriott International reviews

3.9

72% would recommend to a friend

(18,814 total reviews)
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Anthony Capuano

78% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Mar 17, 2009
Recommend
CEO approval
Business Outlook

Pros

At Marriott we embrace a unique code of service we call “spirit to serve”. We believe it’s essential that each of us do our part to make a difference in the lives of others, whether it’s our fellow associates, customers, business partners or neighbors. Marriott offers a competitive compensation and benefits package that you’d expect from an industry leader and we provide the programs and resources that help our associates achieve a true sense of satisfaction – on and off the job. In keeping with our associate-centered culture, Marriott’s benefits package includes: 1. Medical, dental, life & disability insurance 2. 401(k) retirement savings plan 3. Continuing education/tuition reimbursement 4. Ongoing training and career development programs 5. Work/family programs and services 6. Discounts on hotel rooms, food & beverage

Cons

Dealing with annoying,upset, and stuck-up customers.

5.0
Jan 6, 2009
Recommend
CEO approval
Business Outlook

Pros

Marriott is very detailed in training their employees, so everyone is knowledgable about what they are doing.

Cons

The pay is not so great compared to other comparable jobs in the industry. (BUT NOT THE LOWEST)

5.0
Dec 2, 2008
Recommend
CEO approval
Business Outlook

Pros

They provide an excellent benefits package. I appreciate how they promote within and provide more than ample training for new managers. From my personal experience, there has always been an open door policy between management and associates which makes for a smooth operating hotel. They make certain to always recognize the hard efforts and quality service extended by their associates. The daily meetings are meant to unify and boost the morales of the associates and from my experience, proved to be highly effective. Senior Leadership realizes that the stellar efforts of their associates is what makes the hotel a success!

Cons

At times it can be bureaucratic.

Viewing 18808 - 18810 of 18,814 Reviews

Glassdoor has 21,394 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.