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Marriott International

Engaged Employer

Marriott International reviews

3.9

72% would recommend to a friend

(18,813 total reviews)
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Anthony Capuano

78% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,813 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Sep 23, 2009

Average Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Marriott discount is very nice and can be used all over the world. Most of the employees that work there are very friendly and get along well. The job generally isn't stressful (depending on the position).

Cons

Mid-level management is the biggest struggle. If of course varies by department but some fell in to their positions and are not as qualified as they should be. There is low pay and minimal benefits.

4.0
Sep 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Marriott was my very first hotel, so It has a special place in my heart. I enjoyed the inter-departmental training, associates and prestige of the location.

Cons

Worked long hours with little vacation time. Also, constantly being passed over for promotions. Hourly associates valued more than managers.

3.0
Mar 17, 2009
Recommend
CEO approval
Business Outlook

Pros

At Marriott we embrace a unique code of service we call “spirit to serve”. We believe it’s essential that each of us do our part to make a difference in the lives of others, whether it’s our fellow associates, customers, business partners or neighbors. Marriott offers a competitive compensation and benefits package that you’d expect from an industry leader and we provide the programs and resources that help our associates achieve a true sense of satisfaction – on and off the job. In keeping with our associate-centered culture, Marriott’s benefits package includes: 1. Medical, dental, life & disability insurance 2. 401(k) retirement savings plan 3. Continuing education/tuition reimbursement 4. Ongoing training and career development programs 5. Work/family programs and services 6. Discounts on hotel rooms, food & beverage

Cons

Dealing with annoying,upset, and stuck-up customers.

Viewing 18805 - 18807 of 18,813 Reviews

Glassdoor has 21,393 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.