McDonald's reviews

3.6

60% would recommend to a friend

(145,248 total reviews)
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Chris Kempczinski

71% approve of CEO

50% positive business outlook

McDonald's has an employee rating of 3.6 out of 5 stars, based on 145,248 company reviews on Glassdoor which indicates that most employees have a good working experience there. The McDonald's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.4 stars).

Reviews by job title

145K reviews
4.0
Nov 18, 2011

It was good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people who work there are great. If you are a student its nice to work with people your own age and they allow you an opportunity to fit your work schedule around school

Cons

Sometimes it gets a little hectic and the pay is not great but it is a job and considering this is a recession people should not really complain

2.0
Nov 17, 2011
Recommend
CEO approval
Business Outlook

Pros

Working at Mc Donalds will allow you to get great experience with Customer Service. You will learn a huge menu!! So when you go somewhere esle it will be way easier. You learn how to work as a team with other crew members. You get a learn a little about everything....hadle money, make drinks(since their drink menu continues to grow), make desserts(since their dessert menu continues to grow). You get to experience how serving a customer is a top priority and you have to do it in a fast,accturate and friendly manner!! You get to learn how stock, organize and clean. You get to see how the managers manage their shifts whether they are good at it or not...you can take mental notes on what you would do in that situation. Mc Donalds is always busy so be prepared for continuous rushes.

Cons

I'm sure this goes for every food restauraunt...Customers will be rude and picky!!! Especially fast food...they expect everything to be fresh and fast...but thats not always the case due to certain reasons. They will yell at you and treat you like your nothing. As for the Managers, they need to treat employees with more respect. They dont praise you for your hard work as often as needed. Managers all have a different way of running things so new employees get confused. The closing do suck because there are less exmployess but not to bad if your willing to work hard.

3.0
Nov 16, 2011
Recommend
CEO approval
Business Outlook

Pros

I was well-trained (online & in-store) and included training for not only Mcdonalds but also for other customer service jobs and food handling.

Cons

Employees do not give respect for your time to train them and make it a good learning environment. Also, employees did not listen to their evaluations I did or take any constructive criticism due to me being younger than them. There is also a languagr barrier if you are not fluent in McDonalds.

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Glassdoor has 186,826 McDonald's reviews submitted anonymously by McDonald's employees. Read employee reviews and ratings on Glassdoor to decide if McDonald's is right for you.