Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "benefits are great" ((in 61 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 48 reviews)); "Great people and teams all around" ((in 29 reviews)); "Good pay and my co" ((in 22 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "Wouldn’t be surprised if it was favoritism and they pick and choose who does what." ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

OpenTable reviews

4.1

77% would recommend to a friend

(669 total reviews)

Debby Soo

76% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

669 reviews

1.0

Jan 18, 2022

Terrible management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Met some great people and social life was not bad

Cons

Lots of people that are institutionalised in the London office. Management is terrible in every aspect. Some people don't even do the bare minimum. Cliquy and nepotistic. Some great people but they all left. A few people that have been there forever because they are part of a clique and they don't care about doing their jobs. Very poorcommunication betweendepartments.

4.0

Jan 12, 2022

Fun culture

Customer success specialist

Recommend

CEO approval

Business Outlook

Pros

Fun office environment, open floor layout so sitting with management and executives, good pay, decent benefits.

Cons

Huge knowledge and process gap between executives and management, and between management and front lines. Hire management external to company - tough transition not typically handled well. Very vanilla in Denver, ifykyk.

4.0

Jan 9, 2022

Great for entry level

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote work, managment style, easy to get promotions after 6 months, day 1 benefits, team support, only on chats and emails with most customers. Only use phone when dealing with restaurants. A lot of PTO, plus floating holidays, holiday pay is double. Work life balance

Cons

Pay, if you get a bad shift bid due to being new, but pay mostly,

Viewing 307 - 309 of 669 Reviews

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OpenTable

OpenTable reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Terrible management

Fun culture

Great for entry level

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