Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 90 reviews)); "Benefits are great" ((in 60 reviews)); "Work life balance is great" ((in 55 reviews)); "Great people and teams all around" ((in 33 reviews)); "Good pay and my co" ((in 23 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 29 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews)); "Wouldn’t be surprised if it was favoritism and they pick and choose who does what." ((in 5 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

Compare reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

80% approve of CEO

77% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Culture & values

4.1

Compensation and benefits

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

5.0

Aug 22, 2022

My First 60 days

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

* Amazing work environment * OpenTable takes care of their employees * Excellent payment * Is the best job I've ever had * There's the option to work from Home * They always give me useful feedback * There's LGBTQ+ inclusion

Cons

I haven't seen or felt cons working here

4.0

Aug 18, 2022

I'm happy

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Excellent team environment Supportive team I am finding a balance between my professional/personal life for the first time in 7 years

Cons

Inpersonal and distant I do not feel there is guidance or clarity on my professional growth I need more feedback

4.0

Jun 29, 2022

My first days at OT

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I have learn a lot of new things, ways to service diners in a better way, faster and uncomplicated, but always challenging situations arrive, feel supported by a team of smart professionals

Cons

I think on training a lot of this could be show different, with more emphasis on the most commonly reported issues, a lot of issues are just light trained

Viewing 31 - 33 of 670 Reviews

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Jobs at OpenTable

Sales Development Representative (Hybrid)

Ciudad de México

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Associate Account Manager - Central Queue

Ciudad de México

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