OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)
avatar

Debby Soo

77% approve of CEO

75% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

670 reviews
5.0
Oct 18, 2024
Recommend
CEO approval
Business Outlook

Pros

people, product, culture, compensation, outlook

Cons

place within booking holdings umbrella

5.0
Oct 16, 2024
Recommend
CEO approval
Business Outlook

Pros

I'm actually a "boomerang", I worked for OpenTable for about 5 years before I decided to try out a new opportunity. After a year at another restaurant hospitality tech company, I came back to where I knew I was valued and where I felt like I belonged and heard. Amazing health benefits, accrued PTO, work from anywhere, supportive, agile leadership. There are many opportunities to work with other teams to help streamline processes, test out new tools, and help train new hires. My coworkers are literally my best friends, everyone is so cool and nice, and down to earth. They're also the smartest, hardest working people I know. When I go to offsites and our conference, I learn a ton from my coworkers, and always come back home excited to hit the field. I'm going to my first offsite since coming back to OpenTable and I'm straight up giddy to see everyone again.

Cons

It's been about 8 months since I've been back. With any company, there's always room for improvement, but the unique thing about OpenTable is their leadership actually listens to the field. There are definitely high goals here, across the board. From my experience, that's every company. Since my return, I've been able to meet my goals, which I attribute to OpenTable's amazing system and network of users that are helping support Restaurants during these tougher times. The team is also provided with all the tools we need to reach our goals (data, demo systems, collateral, best practices, competitive intel). During tough quarters, we are able to get creative, find new avenues, and rebound quickly. Leadership is taking amazing steps to revitalize our brand and system capabilities. Sometimes changes are hard, coupled with increasing goals and an immediate desire to grow, which led me to look elsewhere.. but sometimes it takes looking elsewhere to find your perspective again.

4.0
Oct 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice, brand new office. There's already systems and processes in place so if you're the type to enjoy standardization at an established company, it's great.

Cons

The work could feel a little repetitive but once again if you're alright with that, it's a well established company. Some things were more manual than I would've thought, but they look towards automation where possible.

Viewing 400 - 402 of 670 Reviews

Glassdoor has 722 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.