Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 90 reviews)); "benefits are great" ((in 62 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 55 reviews)); "Great people and teams all around" ((in 33 reviews)); "Good pay and my co" ((in 26 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Definitely not paid a competitive salary." ((in 8 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

5.0

Feb 1, 2023

All about work/life balance!

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

With all the changes that have been going on over the last year, OpenTable has done an amazing job of treating their employees fairly and with respect. I have had several managers over the course of my years at OpenTable and would work for any one of them again! The holidays and PTO offered are truly the most generous out there. Working here makes your work/life balance so easy to manage. OpenTable has an extensive training team (10+ members on the team) which is something many other companies do not!

Cons

Working remotely can be hard sometimes but OpenTable has an amazing office in south Denver- I sometimes wish more people would go in a couple times per week.

4.0

Jan 10, 2023

Great Culture Great People

Director

Recommend

CEO approval

Business Outlook

Pros

People are amazing and really dedicated to helping restaurants grow their business.

Cons

Can be very stressful working with the clientele

5.0

Jan 8, 2023

New hire feedback

Account manager

Recommend

CEO approval

Business Outlook

Pros

culture of company, training material & resources available, the office is fantastic! hybrid working model, flexibility.

Cons

No basic industry training available before product training. Having context supports greater understanding and learning. The expectation of meeting the demands of the training schedule without the right tools and industry knowledge has been overwhelming.

Viewing 451 - 453 of 670 Reviews

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Jobs at OpenTable

Customer Experience Manager (Hybrid)

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Sales Development Representative (Hybrid)

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Associate Account Manager - Central Queue

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