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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable Customer Service Representative CSR reviews

      4.4

      94% would recommend to a friend

      (23 total reviews)
      avatar

      Debby Soo

      90% approve of CEO

      94% positive business outlook

      Ratings by category

      4.8

      Diversity & inclusion

      4.8

      Work/Life balance

      4.6

      Culture & values

      4.5

      Compensation and benefits

      4.4

      Senior management

      4.3

      Career opportunities

      Customer Service Representative (CSR) employees have rated OpenTable with 4.4 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. OpenTable is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      23 reviews
      4.0
      Aug 18, 2022

      I'm happy

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent team environment Supportive team I am finding a balance between my professional/personal life for the first time in 7 years

      Cons

      Inpersonal and distant I do not feel there is guidance or clarity on my professional growth I need more feedback

      4.0
      Jun 29, 2022

      My first days at OT

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have learn a lot of new things, ways to service diners in a better way, faster and uncomplicated, but always challenging situations arrive, feel supported by a team of smart professionals

      Cons

      I think on training a lot of this could be show different, with more emphasis on the most commonly reported issues, a lot of issues are just light trained

      5.0
      Jun 27, 2022

      Everything here is amazing!

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love that we have drinks and snacks in the refrigerator, I can trust my supervisor and colleagues, we have a really nice work environment, and I the fact that I get paid when I got sick.

      Cons

      I would like to have some time scheduled to read with calm the KA's we have, so I can have all this information without checking them all the time. I would also love to have more time scheduled for my training I have a lot of them and I never have time to do them ):

      Viewing 13 - 15 of 23 Reviews
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      Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.