Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 100 reviews)); "Benefits are great" ((in 63 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 46 reviews)); "The immediate team and teams I partner with are great" ((in 32 reviews)); "Good pay and my co" ((in 21 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

OpenTable reviews

4.1

77% would recommend to a friend

(670 total reviews)

Debby Soo

76% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

670 reviews

4.0

Nov 21, 2025

Great company

Rssm

Recommend

CEO approval

Business Outlook

Pros

great company and benefits, great people

Cons

starting salaries are dropping for many RSS roles

3.0

Sep 24, 2025

Needs to rethink processes

Designer

Recommend

CEO approval

Business Outlook

Pros

- IC’s are great - fun offsites - great industry

Cons

- waterfall process. Execs and management will tell you what to do, but then blame you if it doesn’t work out. No autonomy - working overtime seems like the expectation. - pay does not correlate with work and other competitors

OpenTable Response

8mo

Thank you for sharing your feedback. We’re glad to hear you’ve enjoyed the team, offsites, and industry. We appreciate your honesty regarding process, workload, and compensation — this input helps us identify where we can improve and better support our employees’ success and well-being.

5.0

Sep 24, 2025

Best and biggest company I've worked for

Account manager

Recommend

CEO approval

Business Outlook

Pros

Fully supportive team and onboarding infrastructure, clearly defined goals, strong leadership, powerful work ethic, and healthy culture. Most people have been working here ranging from 3-25+ years. I don't plan on leaving by choice ever.

Cons

It still feels like start-up sometimes, which I don't even think is a con

OpenTable Response

8mo

We’re delighted to hear you’ve had such a positive experience with our team, leadership, and culture. It’s great to know you feel supported and engaged — we’re grateful to have you as part of our long-standing community.

Viewing 235 - 237 of 670 Reviews

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Jobs at OpenTable

Associate Account Manager - Central Queue

Ciudad de México

View job

Sales Development Representative (Hybrid)

Ciudad de México

View job

OpenTable

OpenTable reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company

Needs to rethink processes

Best and biggest company I've worked for

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Jobs at OpenTable