OpenTable reviews

- Incredibly low salary considering the amount of work done in the role. - No support when you had a complexed issue and those with the task to help treaded you like an idiot - When asking for additional training, always told to find time and do it myself when they never gave us time - Lunch was half an hour and one 15 min break which if you went slightly over they gave you hell for even if you were unwell. - Managers had their favourites and made that very obvious - No opportunity for growth at all, only if you were a favourite - Harshly critiqued on calls if it took longer than 6 minutes without any context on how to improve or consideration of the fact it was more than one issue. - Higher management give CSRs a hard time and expect a lot with NO reward for their efforts - People let go with no warning or reason. - Good people leaving because of how incompetent management were and never took on idea for change - Mangers Would tell others business that was given in privacy which I reported to HR and nothing was done.

No formal salesforce training to follow up the NHT. I was encouraged to get in the field and figure that out as it came. I reached out to some veterans on my team for help but that took a lot of time and was reactive. I have not attended/shadowed a veteran AE in their market to see time management, pipeline management, Forma management, or sales meetings drop-ins or calls. I am a hands on learner and think that I would stand to benefit greatly from going to someone else's market to see the model behavior. Right now OT is sending people to my market to watch me, which is good, but in my opinion backwards.