Oracle Customer Success Manager reviews

3.6

52% would recommend to a friend

(185 total reviews)

Clay Magouyrk and Mike Sicilia

56% approve of CEO

57% positive business outlook

Customer Success Manager employees have rated Oracle with 3.6 out of 5 stars, based on 185 company reviews on Glassdoor. This indicates that most Customer Success Manager professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by Customer Success Manager professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

185 reviews
4.0
Aug 12, 2025

Work Life balance

Recommend
CEO approval
Business Outlook

Pros

Performance-based Incentives: The company offers great incentives on good performance providing strong motivation and recognition for hard work. Work-Life Balance: There's a solid emphasis on maintaining a healthy work-life balance, allowing employees to manage their personal and professional lives effectively.

Cons

Lack of Yearly Appraisals: There’s no structured yearly appraisal system, which can be discouraging although promotions are possible, they tend to be limited to after three years of service, and the salary hike is generally modest, ranging from 10-15%. Manual Work & Micro-Management: The work often involves a lot of manual tasks, and there's a noticeable level of micro-management. Inefficient Tools: Multiple tools are used across various processes, which slows down workflow and can cause frustration due to the lack of integration.

1.0
May 12, 2025

No growth

Recommend
CEO approval
Business Outlook

Pros

MNC to work in with good counterparts.

Cons

No growth- financial or mental.

3.0
Apr 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance competitive salary

Cons

Mirco management not a great team enviroment

Viewing 10 - 12 of 185 Reviews

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