Pros
On paper it is a very inclusive and progressive organisation. There is the satisfaction that the money you're making is doing some good in the world.
Cons
Sadly, I could not honestly recommend being a Shop Manager or Deputy Shop Manager to anyone. The workload is impossible and exhausting, and nothing is being done to change that. I don't know of a single Shop Manager that is not working extra hours for free, and regularly skipping lunch breaks, to get the work done and keep the shop open. Because the pay is so low, this, in effect, this means working for less than minimum wage many weeks. I am really good at this job (which is reflected in my shop's takings), and do enjoy it sometimes, but most of the time feel completely overwhelmed due to being so understaffed and unsupported (volunteers are no replacement for actual paid staff)