PayPal reviews

3.6

58% would recommend to a friend

(9,609 total reviews)
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Enrique Lores

49% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,609 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
3.0
Apr 6, 2011
Recommend
CEO approval
Business Outlook

Pros

the company is growing and for financial services folks it is much better than being at a Visa etc

Cons

doesn't use the most current technologies (for engineers), not enough holistic vision woven into a synergystic approach to propel the company forward, turning into a more conservative, slower moving financial services entity (there's good and bad to this) but it is inevitable to continue to grow i guess

3.0
Apr 5, 2011
Recommend
CEO approval
Business Outlook

Pros

The benefits are PayPal are really great if you take advantage of them. They all start on the first day of employment. 4% - 401K matching, stock purchase plan, tuition reimbursement up to 5400 a year. Low cost insurance that will pay for almost anything including in vitro. Casual attire can wear jeans and sneakers. If you don't have a college degree or never been to college this will probable be the best paying job you will be able to find. On the other hand if you did go to college like me and have your BA that will not help you.

Cons

I used to love to work at PayPal I would actually get excited to see the building when I first started working there. Since Meg Whitman left everything has really gone downhill. There aren't any advancement opportunities in Omaha all new jobs are being moved to Chandler Arizona. They actually said that in an company wide email. So why try to harder to advance if there is no where to go? They change their mind so much about things they are like a 14 year old girl changes her crush every other week. They more on to new platforms while the existing one are still broken and need repair. Things have not worked there in years. There are misspelling and bad grammar in the system generated emails we send to our customers that make us look illiterate but no one know who to tell to get that corrected so we all just deal with it. None of the different departments communicate with each other and we waste a lot of manpower correcting mis routing of escalations instead of reaching out and informing them how they are doing things is incorrectly. This is the best we are required to take a consistency test that is part of our metrics that determine our raise. If we get less than a certain percentage we get on docs. The test we took had three wrong answers on it I brought it up to management and they still haven't done anything! What about the person that wrote it? Do they get on docs or does everyone who took it just suffer for the ignorance. Supervisors are very mean. You ask them nicely to fix something you can't fix for 1 month. They say there are going to do it but when you inquire about it about a while they shoot back a nasty email that makes you cry.

1.0
Mar 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits and compensation are ok. The campus is nice and fairly clean. Beyond that they need a ton of improvement.

Cons

No opportunity for career growth in Omaha. "Keep it Human" no longer applies as things are becoming more automated. Unfair bonus structure. Management's attempt at cultivating growth involves a lame development packet Work is very repetitive and makes you feel like a robot (because PayPal wants to "Keep it Human" Management for the Risk team is very inept. Tools used to do our job are frequently broken.

Viewing 9472 - 9474 of 9,609 Reviews

Glassdoor has 11,111 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.