PayPal reviews

3.6

58% would recommend to a friend

(9,604 total reviews)
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Enrique Lores

50% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
2.0
Dec 4, 2008
Recommend
CEO approval
Business Outlook

Pros

A great brand and unlimited ceiling. Enormous addressable market. Very high salaries. Employees are passionate about the company and it's success.

Cons

An irritating internal focus that refuses to take lessons from outside itself. Not designing the company -- and the service -- for the long haul. A spend-happy organization. Many employees take joy in rooting against the parent company's success; senior leadership encourages and rewards the behavior. Horrible customer service reputation which doesn't take customers seriously enough. Lack of accountability for mistakes. MBO model rewards wrong behaviors and does little more that assert goals.

3.0
Nov 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Money is decent, opportunities abundant, some very very good teams within the company. Given the deep recession we are in it is a decent place to work (it could be so much better though)

Cons

Some teams bad, use outdated techniques, infrastructure broken - right now a patchwork of bandages. unclear responsibilities and rewards. some teams frustratingly conservative. could be a lot better with better communication and recognition and clear incentives

Viewing 9562 - 9564 of 9,604 Reviews

Glassdoor has 11,104 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.