PayPal reviews

3.6

58% would recommend to a friend

(9,604 total reviews)
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Enrique Lores

50% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
3.0
Oct 3, 2008
Recommend
CEO approval
Business Outlook

Pros

The physical working environment is very pleasant, with decent benefits such as tennis courts, gym, fitness classes, and varied cuisine choices. The buildings are youthful and well decorated. Flexibility to work out of office exists, though it is difficult to obtain permission to do so. In general, employees are treated fairly based upon merit, rather than title. It is fairly easy to make a difference in the company if one so desires, because there are people willing to listen and support good ideas. The structure of the company's departments are reasonably well designed to help enable productivity through effective allocation of resources.

Cons

The cohesiveness between and within business units is very poor. There is little sense of camaraderie. There are few people who could be called inspirational, and little that motivates employees to go above and beyond. It is difficult to trust the direction of senior management, because that direction is rarely shared in sufficient detail. The biggest problem I perceive is a lack of effective communication within departments and between departments, or even between teams in departments. At the root of this issue is a lack of emphasis on the value of and motivations for supporting one's peers and the company's goals.

4.0
Sep 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Still a huge growth engine, with a lot of potential. Despite a lot of product stupidity, development proceeds at a pretty good pace. It's still a technology-driven org, despite attempts by Marketing and Biz Dev to take over responsibility.

Cons

Weekend and after-hours work is the norm. Product is still way too buggy and no one really takes accountability for fixing it. Stupid focus on "time to market" and bogus "competitors" leads to some silly decisions about what developers should work on.

4.0
Sep 22, 2008

Great company for work-life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very impressed with the attention to work-life balance, flexibility, ability to work from home. My manager is very attuned to employee needs, honest with feedback, manages the department fairly.

Cons

eBay is dragging the company down, hurting its reputation. Projects can be very slow to get implemented, and even small fixes to the site can take forever. Needs to be a way to be more nimble. Contractors being let go because one division hired too many people. HOw did that go undetected by top management?

Viewing 9577 - 9579 of 9,604 Reviews

Glassdoor has 11,104 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.