Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
avatar

John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company culture, fantastic benefits, remote work, solid managers.

Cons

Big book of business, heavy admin. left little time to build deeper client relationships.

4.0
Sep 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Love my job! Flexible & not being micromanaged overall

Cons

NO pay increases in base salary; expect to make all your money in commission

3.0
Sep 29, 2025

Dedicated Service Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Training and work life balance

Cons

Taking Back to Back Calls

Viewing 304 - 306 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.