Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (84) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 676 reviews)); "The training at Paychex is great for people just learning how to sell in a B2B world." ((in 395 reviews)); "culture is great and consistent" ((in 345 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 265 reviews)); "great place to work before covid can work from home" ((in 131 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 367 reviews)); "poor management and clique type teams" ((in 248 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 153 reviews)); "Low salary and most of the time you are just sitting around" ((in 120 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 86 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)

John Gibson

47% approve of CEO

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.7

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Sep 1, 2011

Low Pay, No Raises for Tenured Reps

Major market sales

Recommend

CEO approval

Business Outlook

Pros

Good Work/Family Balance. Mgmt Stays out of your Business

Cons

No raise in 8 years, low 401k match. expense compared to local vendors that can provide similar services. Pay is probably the lowest in the industry. Company is putting more money into small bus dept rather than majors. Lots of change at c level departments.

5.0

Aug 29, 2011

Outstanding place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have worked at Paychex for 10 years. It is a tremendous company to work for. Work hard and the rewards are phenomenal. The sales team is one of the best trained in the country.

Cons

You have to work hard.

1.0

Aug 25, 2011

It's a Cult.. Run... Run fast!

Senior payroll specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits package including vacation time, flex time, personal time, dental and health insurance, etc. Great learning experience for future jobs. Direct supervisors, for the most part, were great. Supervisors always willing to help and very knowledgeable. Paid training in New York.

Cons

Run like a cult and is very "clicky". If higher management likes you, you're in, but if they don't, you're blacklisted. Advancements are not given to employees based on performance, but rather if upper management likes you or not. Very unfair and they pick their favorites. I was ranked # 2 in stats and was never commended once for this. Pay sticks and very small raises if any, which makes no sense if I was ranked #2 in stats.. Only way to advance or get a decent raise is by level work and tests, which is ridiculous. Never allowed enough "study" time. Overload on client base in comparison to wages paid. Overall, just upset with management and their views and lack of respect for employees. Oh, and the interview process is a joke.. They make you jump through hoops!!

Viewing 5764 - 5766 of 5,995 Reviews

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Ratings by demographic groups

Reviews by job title

Low Pay, No Raises for Tenured Reps

Outstanding place to work

It's a Cult.. Run... Run fast!

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