Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (84) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 681 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 390 reviews)); "culture is great and consistent" ((in 341 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 274 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 262 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 355 reviews)); "Poor Management and pay for what you do" ((in 250 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 150 reviews)); "Low salary and most of the time you are just sitting around" ((in 119 reviews)); "Bad upper management and no one with any background or training in UX" ((in 88 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.7

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Jul 19, 2011

Not the Paychex it used to be.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good with allowing for time off. Good training programs. Great benefits package.

Cons

Poor management decisions. The company has drifted away from its model too. No care for employees anymore or clients. The shareholders are the only people that matter. The newest executive team is slashing pay throughout the company. Employee pay has become a revenue stream for the company.

3.0

Jul 12, 2011

OK Place to work

It operations center technician i

Recommend

CEO approval

Business Outlook

Pros

Some great people to work with. Training is offered. Good benefits if hired on, Have a Job to go to everyday with out a layoff. Over all Just OK

Cons

Snobby people most of the time. Training offered but when help is needed people run the other way. Internal Service desk gets called first on issues but notified last on them. Callers are demanding and way too pushy because most of them are sales people. No room to move up. 2nd level support understaffed and take to long to get back to people.

5.0

Jul 7, 2011

Best work experience I have ever had.

Human resource generalist

Recommend

CEO approval

Business Outlook

Pros

Professional treatment of employees, Amazing training programs and wonderful management support. My supervisor LISTENS to what I say and acts on it to improve the overall employment experience. The benefits are great and the pay is comparable in the market.

Cons

Being a big company, there can be some bureaucratic frustrations. Some divisions/departments are better run than others. If you are a self-starter, you will do fine.

Viewing 5776 - 5778 of 5,995 Reviews

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Best work experience I have ever had.

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