Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (84) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 677 reviews)); "Very supportive and great training." ((in 385 reviews)); "culture is great and consistent" ((in 338 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 268 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 267 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 371 reviews)); "The management was poor and not skilled in personal management." ((in 249 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 151 reviews)); "Low salary and most of the time you are just sitting around" ((in 121 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 81 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews

5.0

Oct 29, 2010

Paychex, Inc.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great training. Great management support. The Corporate trainers are the best. I knew nothing about payroll or payroll tax laws prior to my start with Paychex and the day I hit the street, coming back from training, I was ready to go.

Cons

The corporate office is in upstate New York and I went to training in November.

3.0

Oct 19, 2010

Be careful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits,Strong reputation, Great back office support

Cons

I feel that Paychex does not promote diversity.

2.0

Oct 18, 2010

Decent sales job for somebody just getting out of college but not a place that you want to work for ever.

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Great training and a very respected within the outside sales industries. After a year or so recruiters from medical device and pharma sales will be all over you.

Cons

Benefits are poor which is ironic considering Paychex brokers 401(k)s but doesn't offer a match. Because the profitability of the company is directly tied interest rates overall revenue profit has fallen 79% form 2008 to 2009 (available in company annual reports). This has led to extreme micro management. While the techniques used by management can be effected many tenured reps (5+ years) are looking for other options. There is also a real lack of consistency from top management down. The executive cabinet has become a revolving door which sends mixed messages to the sales force.

Viewing 5830 - 5832 of 5,995 Reviews

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Paychex, Inc.

Be careful

Decent sales job for somebody just getting out of college but not a place that you want to work for ever.

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