Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 656 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 392 reviews)); "culture is great and consistent" ((in 341 reviews)); "I have a great work/life balance and exceed quota just about every month." ((in 279 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 274 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 369 reviews)); "The management was poor and not skilled in personal management." ((in 241 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 154 reviews)); "Low salary and most of the time you are just sitting around" ((in 120 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 85 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

45% would recommend to a friend

(5,992 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.7

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

May 18, 2010

Well run company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company, solid training, good support, good to better than average compensation.

Cons

Company is a little stagnant, no real growth opportunities from product line up view.

4.0

May 2, 2010

Decent for 2-4 years.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, decent compensation, find the right manager and you can receive great sales skills development, looks good to have worked at Paychex on a resume.

Cons

Senior management does not hold field management accountable, very centralized corporate structure leaving not much room on a local level for advancement

2.0

Apr 21, 2010

lack of management support for innovation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Process improvement was area that Paychex has and was true towards productivity improvements, but new and emerging technologies are “key” to true productivity improvements. You can only improve a process so far by reducing steps in the process, but innovation and creativity using new technology and re-engineering is the long-term strategy for productivity…

Cons

The lack of management support for innovation and recognition for risk taking and challenging the “old” processes and methodologies for improvement… the old “this is how we do it hear”…. is a consistant challenge with the old guard. The next generation of Paychex employees run into management road blocks all the time from the “tenured” management and old thinking.

Viewing 5881 - 5883 of 5,992 Reviews

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Paychex

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Ratings by category

Ratings by demographic groups

Reviews by job title

Well run company

Decent for 2-4 years.

lack of management support for innovation

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