Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (83) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 673 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 390 reviews)); "culture is great and consistent" ((in 342 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 263 reviews)); "Work from home and good perks" ((in 119 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 354 reviews)); "poor management and clique type teams" ((in 249 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 148 reviews)); "Low salary and most of the time you are just sitting around" ((in 127 reviews)); "Bad upper management and no one with any background or training in UX" ((in 85 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,991 total reviews)

John Gibson

47% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,991 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews

1.0

Apr 30, 2026

Helpful colleagues, but poor leadership drove turnover

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Some people were great and helpful

Cons

Leadership was horrible and that is why everyone quit.

2.0

Apr 30, 2026

Valuable experience but high risk of burnout

Project manager

Recommend

CEO approval

Business Outlook

Pros

At Paychex, you deepen knowledge in payroll, HR, and benefits—this lines up perfectly with the implementation/benefits roles you’ve been targeting. It makes you more marketable for companies like Paylocity or ADP.

Cons

High client volume = burnout risk This is a big one for you as a homebody + new mom: Constant calls, emails, escalations Difficult clients (which you can handle—but daily is different) It can drain your energy fast.

4.0

Apr 30, 2026

Great company culture with good benefits and team

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

Good Benefits Great Company Culture Amazing Team

Cons

No complaints, i enjoyed working for this comppany

Viewing 64 - 66 of 5,991 Reviews

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Channel Sales Associate - CPA

Salisbury, NC

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Paychex

Paychex reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Helpful colleagues, but poor leadership drove turnover

Valuable experience but high risk of burnout

Great company culture with good benefits and team

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