Paychex reviews

3.1

45% would recommend to a friend

(5,994 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jan 24, 2026

Paychex

Recommend
CEO approval
Business Outlook

Pros

I have met some of the best people at Paychex and my coworkers have become my best friends. The training program they provide is excellent and it is a great first job for anyone looking to get into sales/ the business world. It is great experience. Unlimited PTO, paid holidays.

Cons

Quotas are astronomically high considering the opportunity you are given. Probably 5 people out of a 100 person sales floor hit their Year to Date quota, with even less consistently hitting their monthly numbers. A good rule of thumb is typically 50% of the floor hitting quota. This does not even come close. They will feed their top performing reps even if the only reason they perform well is because they don’t lift a finger for the sales they do make. People who consistently work hard and hit their daily KPI’s and activity goals are not rewarded in a fair way- it will always be someone who has sold more. From someone doing well in the role- there is a lot on the back end that is not fair nor just, and they will try to make you feel important so that you keep your mouth shut. If you want to make a move internally, get ready for them to shut that down too. 0 opportunities for career advancement unless you stay in your role for 5 years minimum with great success.

2.0
Jan 23, 2026

Not so hot

Recommend
CEO approval
Business Outlook

Pros

not a ton to say pro wise

Cons

you're in with management or they're looking to get rid of you. Instead of staffing appropriately work OT, especially year end oh boy.

1.0
Jan 22, 2026

Awful

Recommend
CEO approval
Business Outlook

Pros

There is not too many.

Cons

Management is awful. The product is inferior. You can’t take days off from December until February, so if you have a family I don’t know what to tell you.

Viewing 181 - 183 of 5,994 Reviews

Glassdoor has 6,166 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.