Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
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John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Nov 21, 2025

Terrible

Recommend
CEO approval
Business Outlook

Pros

Flexibility No one cares what you do

Cons

No one cares what you do. Literally they do not try to professionally develop you at all. I was there for 8 months and didn't have a manager for 4 of them. I could count on my hand the amount of 1-1s I had with a leader to improve my sales process. Never felt so isolated and alone

2.0
Nov 19, 2025

Meh

Recommend
CEO approval
Business Outlook

Pros

Good system for down market

Cons

Poor comp plans at sales org

1.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Base and benefits, I guess… I’m in sales that’s not why I came here.

Cons

FUD. Go to Paychex website, enter 100+ employees and ask for a rep to call you. Paycor, not Paychex, Paycor calls. You, the buyer, have no say. Ethics are questionable across the board, wild they manage money. You’re not a legacy employees, big disadvantage. 50-99 mid market vertical. Rules of Engagement, good luck to ya. Manipulation via KPIs. Leaders leading from behind computer/webex calls never in field. Check the stock price 2025 lolz.

Viewing 247 - 249 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.