Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
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John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Oct 30, 2025

Very bad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing is good please do not join

Cons

Full of politics and no employee centric worst management ever seen

4.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Job feels secure Provide udemy courses to employees

Cons

Compensation does not keep up with inflation, and their promotion schedule between levels is the absolute maximum of the band-widith. Took 2.5 years to get from L1 to L2

1.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Very good, entry level people and the company heavily invests in on boarding reps the right way.

Cons

The culture is highly compartmentalized and many mid-level managers have their private fiefdoms. My team specifically was handed mandates and rules that didn't apply to other teams under the same Sales Director. I was terminated without cause based on something that was non-work related and happened during my off time. The CFO told the entire company that we all needed to "... make our own raises..." when asked about a basic, cost of living increase. This was days after the company literally spent billions on purchasing their nearest competitor.

Viewing 271 - 273 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.