The biggest complaint that I had was that fact that they recently cut our pay and benefits while they increased our work loads. On Monday I had 14 stops that I had to make. There were 2 Supermarkets that took 1 & 1/2 hours each to service. Then I had 12 convenience stores to service at an average of 45 minute per store. Add in travel time between stops, and paperwork at the end of the day and you can get and idea of what you are looking at in regards to the time you need to spend running a route. I would start work at 4:30 AM and not get finished till 6:00 PM. There is no time for extra curicular activities or family life.
The company also decided to save money by cutting out weekend merchandisers, and began making most of us work split work weeks. They talk a lot about your "REWARDS" which is a reference to your benefits package and retirement. There is an opportunity to make good money, and it will be easy to bank most of it, since you will have very little free time to spend any of it. In addition to the 60 hour weeks which you will be working, there will be meetings which you will be required to attend. This usually means that you have to quit working your route early that day, and finish up the stops you missed the next day - so now instead of doing 14 stops you will have 16 stops to do. Finally, managers are often recruited off the street without having any route sales experience. And although the drivers are called a Route Sales Representative, you will do almost no selling. All corprorate selling is done through a key account manager.