Unfortunately, the negatives with this company outweigh the benefits, and I cannot recommend this company to anyone looking for a career. I decided to leave the role after a few months of employment. The biggest problem was that the leadership was not upfront with employees on a multitude of issues or was outright deceptive. I left my previous career in sales to join Power looking for a long-term career, and one of the deciding factors for me to join this company was that they stated they have a 89% retention rate both for their Customer Development reps and their Remodeling Consultants. However, they have some of the worst turnover I have ever seen in a company, particularly with the Customer Development (CD) roles. People are constantly leaving the company. The Remodeling Consultants (RC) do have a higher retention, but I’m not sure if it’s truly 89%. However, I was pretty annoyed to see that I had been lied to. I was also told that the hours for the Remodeling Consultant were from 10am - 8pm (on call). What wasn’t communicated was that I might be STARTING a sales meeting at 8pm and that they meeting might last 3-5 hours (plus you might be up to an hour away from your home). It was not unusual to see RCs complete an appointment at 10, 11, or even 12 at night. I even saw a rep staying at a customer’s home on an appointment until 2am. The lack of clear communication from management continued in other areas. After I was hired and began my RC training, I was then informed that to be in the sales role, I had to increase my personal auto insurance to half of million dollars of liability coverage and name Power on the insurance as well (but Power would NOT pay for the extra expense of doing this). This can be very expensive. Some new RCs had to purchase new vehicles to accommodate the amount of sales material you have to keep in your car - SUVs are highly recommended. Speaking to CD reps, many also complained of management not being truthful or upfront. Some were told during the hiring process that they would not have to drive their own vehicle, only to find out once starting that they would have to drive their vehicle daily (sometimes up to 1.5 hours away, one way). Others complained that when they asked management about career progression, they would not get a clear path to growing with the company, and management would skirt the issue. Almost every new employee I spoke to disliked working for the company. There are extra expenses as well. There is usually a decent amount of driving involved daily but no gas reimbursement. Also, if you don’t have an unlimited data phone plan, your phone bill will take a hit as you are expected to take regular Zoom call meetings from the neighborhood you are working. The lack of clear, upfront communication extended to customers as well. I’ve been in B2B and B2C sales for 6 years, and I’ve never had to be anything but honest and upfront with customers. That’s not the case here. When setting up an appointment for a free estimate, customers are not informed that the meeting takes 3-5 hours and are given the impression that the meeting will be easy and quick. Even the pitch to get an appointment is based on deception (“we’re just finishing up a window installation in the neighborhood” - rarely true). From the start, reps’ interactions with customers are based on half-truths. That’s not the way I like to do business. Other issues with the company include that benefits don’t start until 90 days (most employees don’t last that long), and the benefits were not good - the worst of any I’ve seen in my 11+ years in the workforce. The company needs constant referrals for new employees to keep up with the high turnover, and I even saw an executive-level leader reprimand employees at all levels at a company-level virtual meeting for not referring enough candidates. Frankly, if you’re not on a marketing or recruiting team, it’s not the average employee’s job to bring more people onboard. Overall, due to the accumulation of issues, I don’t recommend this company.
