Qualtrics reviews

Unfortunately though you're selling something that at this time, isn't really mission critical for organizations, more of a nice to have not a need most of the time. Besides the lack in product and market fit for anything that isn't an enterprise organization, the sales process is kind of broken in the sense that Not many of the AEs know what they are doing. Zero product knowledge and can't communicate the problem they solve clearly enough to bring prospects along in the sales journey with them. Your success is very dependent on what market unit you support and who your manager is.

It is embarassing that a company responsible for, among other things, improving the employee experience cannot deal with terrible reasons related to trust in the senior leadership (which has continued for multiple quarters). There is a disconnect between leadership and engineering, especially given that actual technical executes have mostly been pushed out or quit. There seems to be an attempt to offload responsibility onto managers, who are mostly just good people (who actually get good results in the quarterly employee experience surveys). Another minus is that this is a company whose main product is a web application, which requires around-the-clock uptime globally. As such, each engineering team has a mandatory on-call rotation, which is always going to be a minus for work-life balance.