Qualtrics reviews

3.6

61% would recommend to a friend

(2,603 total reviews)
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Jason Maynard

38% approve of CEO

42% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Jul 6, 2016

Good place to work for a couple of years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Fairly laid back work environment (You work hard but it's pretty chill - shorts and sandals are the norm in the summer). - You are surrounded by very talented and driven professionals. They only accept top people from top universities so the connections you make are pretty great. - Qualtrics is growing really fast right now which means that there are more opportunities for early career growth than at most companies. - You will likely get opportunities to do projects that actually matter and make a difference for the company. - Free food / ability to bring your dog to work if that's your thing. - Definite emphasis on continuing education. Qualtrics University has licenses to Pluralsight and Code School that you can use. - Most managers really care about developing you and helping you move up in your career. (This isn't necessarily the case outside of Global Operations) - You'll make friends that you'll actually want to keep in touch with in 10+ years. - 3% match without the match (they just give you 3% into a 401K, no strings attached). - Pretty good insurance benefits for full time employees. - Stock options (vested over 4 years and only valid if you stay through an IPO or acquisition).

Cons

- Qualtrics University is a call center. You may be doing projects and working with people from top schools and household name companies, but at the end of the day you will be answering support phone calls and emails for a year before you can move into another position. - Salary for entry level positions outside of engineering are typically in the mid 30's with little to no room for negotiation. After hitting certain criteria which take about a year, you are able to get a ~$10k raise. - Qualtrics touts transparency, but there is little transparency into compensation or promotions. It's taboo to talk about comp at work. - The software products Qualtrics offers are surprisingly buggy. - Rather than pay off technical debt, Qualtrics loves to create new features and products so everything they build feels half finished. - If you get hired, that means you are way overqualified for the position that they are giving you and you will probably need to work for a year or more to get into a role more suited to your abilities. - Qualtrics won't help pay for grad school, MBAs or otherwise. - There is a definite air of elitism (Qualtrics upper management really thinks that Qualtrics is the best tech company in the world and look down on other tech companies). - The word meritocracy gets thrown around a lot, but tenure is a much better indicator of promotion then work preformed is. If you do your job, stay late once in while (making sure that your manager knows about it), toe the line, and don't ruffle too many feathers you should do pretty well.

2.0
May 16, 2016

Mediocre company at best, steer clear

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Massive sales machine. Open office concept. Relatively flat hierarchy, but absentee leadership. Take your dog and kids to work if you want. Most of my coworkers were pretty decent people.

Cons

Employees are disposable means to an end for this company. Every other company i've worked for treats it's employees better than Qualtrics. The main reason I left. I've worked for a handful of tech companies, and the culture at Qualtrics is terrible. Political and definitely not merit-based. Sales is slightly different because it's easy to measure performance, but problems are widespread everywhere else. Products are the buggiest I've sold. Company hired a lot of engineers recently, so the problem will get worse then will probably get better if they know what they're doing. The culture probably seems so terrible because leadership tries to make such a big deal about how good the culture is, while everyone is so tired of it. There are three types of employees at Qualtrics: the 8-10 who will make good $ from the IPO, 90% who are demoralized but can't leave because if they do they lose all their equity, and the smart ones who are walking out the door. Almost everyone I knew at Qualtrics was tired and hoping to leave asap. Save yourself the trouble. Also, I agree with the guy who wrote about the fake reviews - it's simple to see which reviews are real and those that are fake.

2.0
Sep 18, 2018
Recommend
CEO approval
Business Outlook

Pros

The one thing Qualtrics gets right is that they hire really good people. You get a lot of support from people on the same level as you.

Cons

Incredibly high turnover rate. More focused on bringing in new staff than retaining the staff they already have. For a company claiming to be THE experience management company they give an incredibly poor employee experience. Employees constantly raise this in exit interviews but nothing seems to be acted on. Whenever a large number of negative reviews are left on glassdoor recruitment go round asking employees to leave positive reviews. The management with a few exceptions is also incredibly poor with managers trying to scare and threaten their teams into doing well rather than coaching. The company may be doing well globally but these results are not being in Europe with a very small number of reps hitting target.

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Qualtrics Response
7y
Thanks for your feedback. I’m sorry to hear you don’t feel we adequately listened to your feedback in your time with us. We do run regular employee feedback surveys — in fact the latest engagement survey went out just last month — and the door is always open to take any concerns to managers and senior leaders. We’re working hard to take action off the back of what our employees say and in the last 12 months we put in place a lot of programs to address concerns around topics like career development, diversity and inclusion, training and support etc. We are growing at a rapid pace in Europe, but however fast we grow, we know we’ll only achieve our goals with all our employees rowing in the same direction.
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Glassdoor has 2,857 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.