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      Qualtrics

      Engaged Employer

      Qualtrics reviews

      3.6

      62% would recommend to a friend

      (2,604 total reviews)
      avatar

      Jason Maynard

      38% approve of CEO

      42% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.2

      Career opportunities

      2.8

      Senior management

      Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Dec 31, 2017

      Qualtrics really, really wants to be cool

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is growing and is still pre-IPO. So, anything I say here may only hold true for so long (for better or for worse).

      Cons

      Leadership gushed about a company-vision that was incredibly eager. Qualtrics knows how to host a hip party (search for "X4 Summit 2018" and find the promo video for Qualtrics' annual conference for their customers) and makes a slick marketing brochure, but the company lacked strategy and tactical chops. I slowly became disillusioned with what we sold and its hype, but I *left* because Qualtrics leadership was floating high in their hot air balloon with no signs of turning the flame down— 10+ months after the supposed “XM platform” was announced, the "XM" concept remained mostly word-salad tossed into marketing materials and around in internal meetings while most of our product portfolio and service offerings remained unchanged. Is any of this so awful? No.... but it was exhausting to grit my teeth through, and I'm relieved to have moved on from Qualtrics.

      avatar
      Qualtrics Response
      8y
      Thank you for making time to share your feelings. It's important to us to understand all perspectives. The Qualtrics XM Platform is used by 8500 companies in over 90 countries, helping some of the world's most innovative organizations transform the way they manage the experience of their customers and employees. We announced the XM Platform in March with an additional announcement of Qualtrics iQ (stats, text, driver) a short time later and continually innovate on the platform.
      1.0
      Aug 7, 2017

      Not a good place for your career

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Office is relatively nice and there are snacks, 3 meals catered a week 2. You can learn a lot of things here since you will have a lot of chances to build a product from scratch and be responsible for every aspect of it 3. Work life balance varies from team to team

      Cons

      1. They want to be next google, but it is actually a sales-driven company. All they care is about making profit instead of doing thing the right way and infra is crappy. 2. Employee compensation is below the industry average 3. Cross team communication is difficult and documentation is POOR. 4. Management doesn't actually value your opinion and interest. 5. RSUs are negligible if you join now

      avatar
      Qualtrics Response
      8y
      We appreciate your feedback. Thank you for making time to share. Feedback is very important to us and we appreciate you noting the importance of listening to employees. To help us, we run regular employee engagement surveys and share the results with the whole company at our weekly meetings. With that feedback, we put in place action plans and also report back to the company. Our latest engagement survey just went out last week and we're looking forward to seeing additional ways we can improve the employee experience at Qualtrics.
      2.0
      Jul 25, 2016

      Sales Company, Not so great for non-sales employees.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fun office place - Good co-workers - Free food office perks - Potential to become a valuable company

      Cons

      - Sales first company - Support/ClientSuccess/Engineering work long hours and don't get much for it - Management is hit and miss. - Don't promote much from within - They dangle stock and the IPO but it never happens - The employee stock pool is smaller than your average tech company - Promotion process seems to be all about knowing the right people - No raises - Dogs. They can be fun but they also smell, some bite, and they make messes in the office.

      Viewing 127 - 129 of 2,604 Reviews
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