Qualtrics reviews

3.6

62% would recommend to a friend

(2,604 total reviews)
avatar

Jason Maynard

38% approve of CEO

42% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Dec 15, 2023

Avoid if you can, terrible leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are kind and friendly and typically don't hesitate to help others. The common employees are the best part of this company.

Cons

Top level leadership is incompetent, greedy, and hypocritical. Employee experience is the last thing on their minds, and it has continued to plummet with the recent acquisition by private equity, SilverLake. 4 day RTO and 2 weeks remote "benefit," enforced if you're unlucky like me and get a bad manager Comp is getting worse, and promo opportunities have severely decreased, now dependent on a "business need" rather than strictly merit/readiness. WLB is heavily team-dependent, but my experience has ranged from okay to terrible, being asked to work on an occasional weekend or late nights. Some terrible managers and politics with arbitrary deadlines being pushed onto employees from leaders and no way to push back.

2.0
Oct 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Solid compensation. Supportive team culture (that is if you find the right team.)

Cons

Has lost all of its culture that had made it a great place to work. Private acquisition has turned the company into a dispassionate money-over-everything enterprise. Leadership no longer has employee welfare as a priority. Any action that can be taken to increase profit and decrease employee satisfaction will be taken.

1.0
Mar 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Branding and marketing - great brand for sure Pantry and Lunch Product and technology is very strong

Cons

Terrible systems; you want data from a CRM? might as well believe in tarrot card reading, likely more accurate Absolute ineffecient processes and systems. If a client die die say i buy now also cannot sell because process bro Cut-throat politics. Some support teams are are way over indexed on the hype factor. Hardly seem to bother working with sales reps that are not "elite". packaging 1, content 0 Opaque - transparency what? example definition of patches and accounts Selectively generous - base pay is below market and OTE is just about ok if at all you can scale the unattainable targets. Spend every where but on employee salary

Viewing 148 - 150 of 2,604 Reviews

Glassdoor has 2,859 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.