Qualtrics reviews

3.6

62% would recommend to a friend

(2,604 total reviews)
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Jason Maynard

38% approve of CEO

42% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Dec 19, 2014

Too much hype

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits nice office Awesome Christmas party As a company Qualtrics is relatively metrics driven Lots of free food.

Cons

I personally heard one of higher ups boasting to a friend about how little they paid us while walking past my cubical. I realize all companies want to pay people less, but that is a very disheartening thing to hear from your employer. Don't be sucked it by all the glitz and shiny toys. Sure it sounds like a lot of fun to have a massage chairs, pool table, a gym, etc. at work. but if you are seen using any of these things during business hours (7:00am to 6:00pm) you will never get a promotion and if you are not hitting your quota you may get fired. While personally I thin some one playing pool during lunch who has not met their quota yet is sort of asking for it, I also think it is dishonest for a company to give you these nice things at work and then get mad when you use them. When interviewing they will tell you that you will make it big at Qualtrics, But the truth is the pay is crappy for every one who is not an engineer and they expect you to put in long hours. You will need to work 60+ hours a week if you ever want a promotion. Even if it only take you 40 to hit your quota.

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Qualtrics Response
11y
Thank you for the thoughtful and meaningful comments you've shared. I'm very sorry to hear that someone at our company made an inappropriate comment about compensation. Regardless of the context, compensation is never something that should be taken lightly. It looks like you worked at Qualtrics for over 2 years; thank you for your hard work and the contribution you certainly made to the company's success during your time with us. For anyone reading this review, I will agree that most people at Qualtrics work very hard, and 60 hour work weeks are not unusual for some teams. However, as a company manager (I give promotions) the time spent in the office plays very little into decision making on promotions. At the end of each quarter, we run a thoughtful process that evaluates all employees. We take into consideration things like the employee’s willingness to put the customer first and their ability to deliver results. We look at their track record of having a bias towards action, being detail oriented, and then consider their effort compared to peers. When it comes to sales compensation, Qualtrics tries to attract sales reps who are comfortable betting on themselves. This means that sales compensation is structured to highly reward those who hit quota and go above and beyond in their jobs. For some people, this means long hours, late nights, and a lot of hard work as they ramp up. Fortunately, those that pursue sales with this rigor have experienced incredible success, both personally and financially. Thank you again for time at Qualtrics, we simply couldn't do this without such a talented workforce and the determination they share to deliver excellent products and service to our customers.
1.0
Jan 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Historically work-life balance has been pretty good. Business ebbs and flows and is rarely overwhelming. Although with recent layoffs/re-org that is subject to change.

Cons

Horrendous management. Cultural issues. Lots of internal politicking. People play favorites. Empty platitudes and performative gestures to make up for the chaos. Product vision changes too frequently. For a 5000 person company, very little gets actually built. No comprehensive GTM strategy.

1.0
Jan 3, 2024

Would Not Recommend

Recommend
CEO approval
Business Outlook

Pros

Not many pros these days. It was a great company to work for in the past.

Cons

Underperforming Leadership Team not accountable for their actions, very little trust in them. The C suite team should be overhauled. Employees not listened to. New operating model (offshoring roles) reducing opportunities for those based in Dublin. All the above as well as many other reasons resulting in many strong high performing people now leaving company.

Viewing 145 - 147 of 2,604 Reviews

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