Pros
The company isn't going anywhere anytime soon and they have a fantastic product. Qualtrics will continue to be a market leader and compete for a large percentage of VoC programs for years to come. The people I worked with are some of the best I've ever met. You can make genuine friends here and the majority of the employees are extremely high-caliber, intelligent, and driven. Every once in a while you get to work some pretty strategic deals and that can feel rewarding when won.
Cons
When I say the people I worked with were great, I would say the exact opposite of the people I worked for. Leadership, specifically in Dallas, is out-of-touch, condescending, and egotistical. When the majority of leaders are made up of early sales reps who cashed in when the sales floor was half as saturated you end up with people who think they a) know everything about sales and b) the sales process is the same now as it was years ago. The management style across the board is coercion and fear. The "quadrant" is the holy grail of the sales team here and will be shoved down your throat at every possible second. If you dip under a certain aggregate percentage of billing and pipeline generation you go on a PIP, no questions asked. I have seen top performers have one quarter where they are working a large, strategic deal and are put on a plan purely because their activity isn't at the same level it has been (which is natural when a 6-figure deal is in play). Everyone is a number here almost every low-level rep is burnt out after a year or so, which is a nice segue into my next point. Qualtrics isn't built for reps below AE4 to succeed. The product is excellent but it plays well to large, enterprise-type accounts. The churn and burn or spray and prey approach doesn't work anymore and only results in account books that are completely run through in 3 quarters or so. The emphasis is on dials and quantity over quality but when you dive into the numbers the AE1s and AE2s who succeed are the ones who strategically approach their books and catch a whale. So the catch-22 is: do I whale hunt and risk a PIP/micromanagment/firing or do I churn and burn and never hit quota.
