Qualtrics reviews

3.6

60% would recommend to a friend

(2,614 total reviews)
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Jason Maynard

34% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Sep 20, 2018

General

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great technology, great leadership from headquarter. Very focused on work-life balance.

Cons

Growing a company quickly always cause challenges.

2.0
Sep 18, 2018
Recommend
CEO approval
Business Outlook

Pros

The one thing Qualtrics gets right is that they hire really good people. You get a lot of support from people on the same level as you.

Cons

Incredibly high turnover rate. More focused on bringing in new staff than retaining the staff they already have. For a company claiming to be THE experience management company they give an incredibly poor employee experience. Employees constantly raise this in exit interviews but nothing seems to be acted on. Whenever a large number of negative reviews are left on glassdoor recruitment go round asking employees to leave positive reviews. The management with a few exceptions is also incredibly poor with managers trying to scare and threaten their teams into doing well rather than coaching. The company may be doing well globally but these results are not being in Europe with a very small number of reps hitting target.

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Qualtrics Response
7y
Thanks for your feedback. I’m sorry to hear you don’t feel we adequately listened to your feedback in your time with us. We do run regular employee feedback surveys — in fact the latest engagement survey went out just last month — and the door is always open to take any concerns to managers and senior leaders. We’re working hard to take action off the back of what our employees say and in the last 12 months we put in place a lot of programs to address concerns around topics like career development, diversity and inclusion, training and support etc. We are growing at a rapid pace in Europe, but however fast we grow, we know we’ll only achieve our goals with all our employees rowing in the same direction.
4.0
Sep 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Food, benefits, people, location, snacks

Cons

Kind of cult following, expectation to work outside of normal work hours. No program to help move around in the company - it's all about who you know.

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Qualtrics Response
7y
Thank you for the feedback! We are always looking to evolve and you will be happy to know we are working on a QMobility 2.0 program (as apparently there is 'room for opportunity'). Thanks for the feedback that we are moving in the right direction!
Viewing 2158 - 2160 of 2,614 Reviews

Glassdoor has 2,872 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.