Qualtrics reviews

3.6

60% would recommend to a friend

(2,614 total reviews)
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Jason Maynard

34% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

- Some perks, others were the wrong size or broken when given - perhaps a HR deparment is important to have? - Education (they put a good emphasis on this) - Location (bar none in D2)

Cons

- The stock options are worth nada. They keep selling it to you in the interview, but it's baloney. - Your wage will not allow you to work in Dublin comfortably. You will leave Qualtrics partly beacuse of it. - You are a hamster on a wheel - you will be apart of a workoholic company, which can have disasterous effects on your own morale and employee engagement. People literally cannot stop talking about how obsessed they are about the product, industry or company. It is fundamentally weird. Work hard, yeah sure, but don't give yourself over completely to these folks. In at 830, out at 530. - People steal leads and opportunities like there's no tomorrow. A really warm atmosphere, right? - Rubbish tech - cool, we get a Macbook, but what about adequate headsets, chairs and tables - they suck for high volume calls (the actual average is not 40/60 calls a day in inbound/outbound, the group pushes the average and you feel neccitated to follow suit, especially if your manager is prompting you). - IT - Q are ridiculous vulnerable to IT issues and cyber attacks, with no IT department... Sales reps don't have any cyber awareness. - Hidden management - execs never talk to you, and almost look down on you, unless they are your manager (who are ridiculously stretched btw). - Recruitment paints an almost fake picture of the company through their (in hindsight) mad recruitment ads (which only hire men btw?) - ALLLLLLLLL MALE (XY) In sum, there are better companies.

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Qualtrics Response
7y
Thanks for your feedback - I’m sorry to hear you didn’t feel like you could raise concerns with your manager when you were with us. We take our employee engagement very seriously and in our employee engagement surveys, all responses are confidential, no manager is able to see who said what, so it’s a shame to hear to didn’t feel like you could give your honest feedback. We rely on this to improve our employee experience and we are committed to putting in place improvements based on what our people tell us. For example, in the past 12 months we have invested heavily in training and enablement (including cyber security training for all staff) to help our people achieve their targets and progress their careers; we’ve revamped our reward and recognition programs; we’ve addressed feedback over some equipment such as providing new headsets to all staff; and we have taken big strides to address gender equality, partnering with the Clayman Institute - that’s just the start and we are totally committed to building the company and thriving as a result of having diverse views and backgrounds within the organisation.
2.0
Aug 22, 2018

Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits, Great snacks, cool atmosphere, with cool work environment.

Cons

I think its interesting that a company that is completely focused on Surveys, and having a better customer experience for those that are Qualtrics customers.. but when it comes to their employees.. they never send post exit surveys of how to improve the employee experience at Qualtrics, and how to improve the process. It's sad because employees end up going.. and I have heard this several times, they say..."I got tired of the grind at the Q"

5.0
Aug 20, 2018

Best place to work in Utah

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast growing company, lots of opportunities, always trying to improve the employee experience

Cons

Growing pains you would expect to see

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Qualtrics Response
7y
Thank you for the review and feedback! We are always looking to improve and we know our fast growth rate is going to be our biggest challenge. We value this input to help us continue to improve as we grow!
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Glassdoor has 2,872 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.