Qualtrics reviews

3.6

60% would recommend to a friend

(2,614 total reviews)
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Jason Maynard

34% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jun 23, 2018

Sales Org review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Enterprise grade solution: Probably the best survey solution in the enterprise segment. Internal resources: Tech-sales, Implementation, Support are great resources when working complex enterprise deals. Training: A lot of resources have been invested in training over the past years. Promotion: Sales are promoted based on reaching Quota of level above over 2 consecutive quarters. Sales Metric: There is plenty of tools to benchmark you sales productivity Office tools: You get a Mac and office perks (pool table, pub, food, snacks) Product development: A lot of resources are poured into the product.

Cons

Enterprise grade solution: Poor fit to non-enterprise segment. Internal resources: Get in the way when the client is non-enterprise and does not have an internal team as counter-part. Training: went through 4-5 different sales methodologies and 10-20 other kinds of training. Most of it was just box ticking. Promotion: Some promotions are based on a rep hitting 1-2 big deals covering both Quarters Sales Metrics: It was like very few (both peers and managers) understood why these can be helpful Office tools: No mobile, coffee, no wireless headsets, no elevation tables (unless you have a doctors note). Product development: Most is going to fixing existing gaps on large Enterprise clients.

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Qualtrics Response
8y
Thank you for your feedback and suggestions. We are always looking to get better as a company. Our growth rate has caused some growing pains in keeping up... we appreciate your advice and candor to help us continue to evolve and grow!
4.0
Jun 22, 2018
Recommend
CEO approval
Business Outlook

Pros

- We are growing extremely fast so there are tons of opportunities to join/form new teams - One of the best companies in the area by far, regarding benefits, culture, and pay - Big enough to have typical the "huge company" perks, but small enough to still be casual in a lot of ways

Cons

- We are growing extremely fast and most hires are fresh out of college so you spend a lot of time training new people (meaning there's generally not a lot of experience on any given team) - A lot of our newly hired senior engineering management are a lot more talk than walk and really should have been hired at much lower levels given their contributions

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Qualtrics Response
8y
We appreciate your advice and candor. We look to this type of feedback to get detailed on improvements we can make to continue to evolve our great company.
4.0
Jun 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Great, smart people. Good perks. Exciting growth. Good internal promotion opportunities.

Cons

Overworked client-facing employees--support team, client success, etc. Sales-centered. Seemed to have trouble deciding whether to be a custom software company or out-of-the-box software company.

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Qualtrics Response
8y
Fantastic feedback and review! We appreciate this type of review that is specific on the point of view and will cause us to assess to make changes to continually improve our company.
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Glassdoor has 2,871 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.