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      Qualtrics

      Engaged Employer

      Qualtrics reviews

      3.6

      60% would recommend to a friend

      (2,612 total reviews)
      avatar

      Jason Maynard

      34% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      3K reviews
      2.0
      Dec 31, 2017

      Qualtrics really, really wants to be cool

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is growing and is still pre-IPO. So, anything I say here may only hold true for so long (for better or for worse).

      Cons

      Leadership gushed about a company-vision that was incredibly eager. Qualtrics knows how to host a hip party (search for "X4 Summit 2018" and find the promo video for Qualtrics' annual conference for their customers) and makes a slick marketing brochure, but the company lacked strategy and tactical chops. I slowly became disillusioned with what we sold and its hype, but I *left* because Qualtrics leadership was floating high in their hot air balloon with no signs of turning the flame down— 10+ months after the supposed “XM platform” was announced, the "XM" concept remained mostly word-salad tossed into marketing materials and around in internal meetings while most of our product portfolio and service offerings remained unchanged. Is any of this so awful? No.... but it was exhausting to grit my teeth through, and I'm relieved to have moved on from Qualtrics.

      avatar
      Qualtrics Response
      8y
      Thank you for making time to share your feelings. It's important to us to understand all perspectives. The Qualtrics XM Platform is used by 8500 companies in over 90 countries, helping some of the world's most innovative organizations transform the way they manage the experience of their customers and employees. We announced the XM Platform in March with an additional announcement of Qualtrics iQ (stats, text, driver) a short time later and continually innovate on the platform.
      4.0
      Dec 30, 2017

      Competitive but great start-up like company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast promotion and huge opportunities because of their growth are the biggest and best pro's in Qualtrics. If you want to go fast (and alone), apply here. There are possibilities to go far and together but the fast-paced environment in this company is more suited for an ambitious lonely wolf.

      Cons

      Strict in guidelines and targets which can make it hard to get non-core related activities and achievements acknowledged. Plus, the competition can be fierce, which might seem as a con for some.

      avatar
      Qualtrics Response
      8y
      Thanks for your feedback. We appreciate you pointing out the promotion piece, as that is important to us. Over 1/3 of the company was promoted last cycle, and we are proud of the growth of our employees. We are consistently driving better internal usage of our platform in order to raise the bar on our Employee Experience and are committed to continuous improvement.
      1.0
      Dec 11, 2017

      Do not mislead employees..

      Sales operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. These folks really know how to apply lipstick on the pig. (e.g calling themselves XM when its really a survey company) 2. Probably good brand to have if you are looking for jobs in Utah

      Cons

      1. its becoming more political 2. Mostly sales driven so anything to meet quarterly revenue...Rest of company is slave to sales 3. In IPO prep mode so no real innovation (basic strategy is keep blowing the XM bubble till and then half management will leave and then innovation will kick in) 4. IPO will continue to get delayed since CEO does not want to lose control

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      ReviewsQualtrics reviews

      Glassdoor has 2,868 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.