Qualtrics reviews

3.6

60% would recommend to a friend

(2,611 total reviews)
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Jason Maynard

35% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Aug 7, 2017
Recommend
CEO approval
Business Outlook

Pros

1. Office is relatively nice and there are snacks, 3 meals catered a week 2. You can learn a lot of things here since you will have a lot of chances to build a product from scratch and be responsible for every aspect of it 3. Work life balance varies from team to team

Cons

1. They want to be next google, but it is actually a sales-driven company. All they care is about making profit instead of doing thing the right way and infra is crappy. 2. Employee compensation is below the industry average 3. Cross team communication is difficult and documentation is POOR. 4. Management doesn't actually value your opinion and interest. 5. RSUs are negligible if you join now

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Qualtrics Response
8y
We appreciate your feedback. Thank you for making time to share. Feedback is very important to us and we appreciate you noting the importance of listening to employees. To help us, we run regular employee engagement surveys and share the results with the whole company at our weekly meetings. With that feedback, we put in place action plans and also report back to the company. Our latest engagement survey just went out last week and we're looking forward to seeing additional ways we can improve the employee experience at Qualtrics.
2.0
Aug 7, 2017
Recommend
CEO approval
Business Outlook

Pros

- Intelligent co-workers who collaborate pretty well. - Office location. - Tech benefits i.e. Food, alcohol, 'cool' office.

Cons

- Very low percentage of AE's hitting quota, leading to a demotivated and demoralised workforce, which is quite sad given the work put in generally. - Poor training. Messy scheduling, inadequate when scheduled correctly, sometimes provided by those who know less than new hires.. - Below standard base wage and most not earning much more. - Sales floor very quiet and sometimes lifeless. - Senior management (particularly coming from States) billing Qualtrics as a 'land of hope and dreams', which falls very short locally given the amount of false hope and nightmares going on. - The above & more leading to a crazy turnover rate, leaving experienced AE's wondering why they're not doing the same, and new hires wondering what's going on..

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Qualtrics Response
8y
Thank you for your leaving a review. We get feedback from our employees from a whole host of channels and we’re committed to using it to improve the experience for all Qualtrics employees I’m sorry to hear you found some challenges in your role, so I just wanted to reply to let you know we’re working hard to act on all feedback we receive. For example, sales training is a key priority for us and just this week our new sales trainer started to help formalise the training we give our teams. Thanks again for giving us feedback - feel free to reach out to me on dermotc@qualtrics.com if you want to talk it through in person.
5.0
Aug 5, 2017

A very fast-paced environment

Recommend
CEO approval
Business Outlook

Pros

- Good career perspectives - A lot of support for learning (trainings, conferences, guests...) - Very transparent system and culture - The product is great!

Cons

- Very stressful regarding the targets

Viewing 2281 - 2283 of 2,611 Reviews

Glassdoor has 2,867 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.