Qualtrics reviews

3.6

60% would recommend to a friend

(2,605 total reviews)
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Jason Maynard

35% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Oct 16, 2020

DO NOT JOIN THIS TOXIC COMPANY

Recommend
CEO approval
Business Outlook

Pros

Some people are nice (many of them)

Cons

Very poor leadership and management. Company cares more about public image but treat employees very poorly. Reorganizations every 3 months.

1.0
May 23, 2020
Recommend
CEO approval
Business Outlook

Pros

- Many learning opportunities and ownership of your projects - Catered lunches (albeit in the Provo office the foods crap anyways - not anything special and extremely high in sodium. Snacks are also sub-par; everything's in a package / not fresh, and the soda machine routinely breaks) - Decent outings (though, truthfully our engineering ski trips is not inclusive of everyone)

Cons

Let me just first make it clear: if you are considering moving to Provo, UT to work as an engineer, absolutely DO NOT do this, especially if you're in your 20s and about to graduate university. 1. Inaccurate performance metrics. The company values how long you've been here more than your actual contributions. The skill variance is absurd; I can think of so many L4+ engineers whom I outperform in knowledge and contributions and it's crazy how much they're getting paid to do mediocre work. So many L3s are definitely deserving promotions and conversely so many L4+s should be fired quite frankly. 2. Low skill variance in the Provo office: this comes naturally since the office recruits so heavily from BYU. Makes sense, since no one in their right mind would ever choose to voluntarily drop everything to move here. 3. Low technical skill in general: Again, no senior developer would deliberately drop move to Utah county to babysit a bunch of crap L3s. This has led to an overabundance of junior developers who commit crap code and something's always broken all the time. Because of this, when the company does hire any senior developer into the Provo office, chances are the expectation is much lower than at other companies. 4. Disorganization / Bad PMs: At least with the team that I'm working on, if you are looking for Agile Development, do not come working at Qualtrics. Everything feels like a hackathon project (most likely because my team's been tainted by ES (engineering service, btw, don't let them sell this to you). There is no so-called "method to the madness"; it's quite literally just madness; we don't do scrum correctly and dates and deadlines are just thrown around randomly. Many times my manager has told other teams we have a solution to a problem - when in fact, we certainly do not. 5. Social: At the end of the day, we come into the office because it is our job; this is true. Still, I look at many of my college peers who are working at their companies and I envy how social they get to be with their coworkers who are their age and who are also new grads. If you're looking for this vibe, you will most likely not find it in the Provo office. Quite literally everyone who's a recent college grad is also already married, so they have a family to come home to after work. It can get really annoying whenever you have team lunches, and someone's "mission" gets brought up; I guarantee, this happens more than you probably would want it to.

4.0
Jun 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Amazing employee culture! Really smart, driven people are surrounding you. Great perks (free food, dogs, coffee, casual dress/work environment) and a company that cares about people and leaving the world a better place. Seeing the passion from leadership and throughout the entire org for things like 5 for the Fight is awesome! There are definitely still tons of ways in which Qualtrics still tries to operate like a startup meaning individuals at all levels can be proactive and find ways to create new things and drive improvements.

Cons

No company is perfect, and while Qualtrics tries to be a meritocracy and objective, there are still some politics that come into play. As a transplant to Utah and non-Mormon, the culture can be really hard at times. Less so in the office because I don't have people "trying to convert me" or being predjudiced against me because I am not a part of that religious group, but there are things that present themselves because of the culture of Utah (less social life/drinking; less women - especially women in management [though it is an area actively being worked on to drive progress]; difficult dating life; more conservative politics; etc.) It's not exactly the type of life I thought I would be leaving in my mid-20s. There is a very bro-y culture here and while it isn't always off-putting, sometimes it really can be. Majority of the time, I don't think it is done purposefully but the fact that it is an inherent part of the culture is almost worse because it's then harder to change.

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Qualtrics Response
6y
Thank you for taking the time to share your experience with us - we really appreciate it. We're glad to hear you're seeing the focus on caring for our people and the continuing emphasis on working with a start-up mentality. While no company is perfect, we do consciously work to improve and feedback is key to that. We hope that you share yours on the pulses and annual surveys to help us do that.
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