Qualtrics reviews

3.6

61% would recommend to a friend

(2,604 total reviews)
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Jason Maynard

38% approve of CEO

42% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Jun 11, 2015

Great people with some management disconnect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Qualtrics has incredible people and for the most part hires really well. The perks, benefits and offices are well above standard and create a good environment to work. Some of the best sales talent and leadership you could find in any software company.

Cons

Some senior management and the CEO/founder are disconnected from many aspects of the day to day business. While sales and support are strong, it has to make up for lack of investment in engineering on the user experience and design of the product. Marketing has never seemed to be understood at the company and the CEO has appointed inexperienced leadership with no marketing experience to the team. Outside of sales it is very hard to advance your career.

2.0
Jun 3, 2015
Recommend
CEO approval
Business Outlook

Pros

If your number one priority is career, Qualtrics is a great place for you to work. There are super interesting problems to solve. Qualtrics is doing amazing things in Engineering that very few (if any) other tech companies are even trying to tackle. The people you work with are super smart and you can learn a lot from them. The trajectory of the company is great, and it you can hang on to the 'rocket ship', I do believe that it's going places.

Cons

"Work hard, play hard" is the claimed motto, but the play hard part has kind of gone away in recent months, at least in Engineering. Engineers are generally expected to work crazy long hours, and on top of that, remain available all hours of the day/night/weekend in case of 'incidents'. Even when I wasn't at work, I couldn't relax. I was always worried about when the phone might ring. (If I could give work/life balance a 0 I probably would.) This wouldn't be so bad if the pay were near the top of the market, but it's not. It's middling at best. The culture has shifted in the last year or so. When I started a few years ago, everybody was pretty happy with the situation. Sure, things were still busy, but it was more driven by what we wanted to build rather than what we were told to build. It seems like the culture is shifting towards an Amazon style of Engineering department (based on what I've heard, anyway): employees are a resource to be consumed and discarded. I'm hoping that management is just mostly unaware of the morale issues in Engineering. If they are aware, they're just ignoring the problem, which in a lot of ways is worse.

4.0
May 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, fun culture, employee engagement is very high, and promotions are based off of proformance.

Cons

Young culture leads to unprofessionalism. Pay is less compared to other saas companies in the state. Poor location.

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Glassdoor has 2,858 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.