Qualtrics reviews

3.6

60% would recommend to a friend

(2,606 total reviews)
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Jason Maynard

35% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,606 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Jun 4, 2023

Company with ADHD

Recommend
CEO approval
Business Outlook

Pros

Great people, challenging work, fun customer interactions.

Cons

Constant whiplash between strategies, objectives, plans, etc. Big push for RTO, then nothing. PE purchase being spun as best thing since sliced bread but was a failure for our competitor. Need to be part of the 'in crowd' to even have a chance at promotion / new role.

1.0
May 15, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay more then most places are offering at the moment. and there can be challenging problems too work on. They have revenant medical, and a generous number of days for vacation time, Plus sick and family leave.

Cons

The image recruitment portrays, and the candidate they filter for is completely out of step with engineering. BIOPIC recruits are brought in the door but an agressive culture, where doing anything but taking "The Glory" for oneself in an attempt to be a hero at the expense of company stability is punished sevearly. If you have a difficult family life, family members that may have medical emergencies a lack of a functioning support system, or a deseased/working/ non existant spouse, you can take off family leave, and have ample vacation time, even take paternity leave, to welcome new children. But just remember that those 2 weeks will result in "missed expectations" from the inevitable reduced output on your next bi-annual review. With that review you can kiss any chance of promotion goodbye for a minimum of 1 year. If you happened to have that happen at the beginning of a review cycle it is going to be at least another 18 months. They have no mechanism to equalize ratings of individuals to account for vacation/paternity or sick leave. If a road bump hits. You are best off hoarding side projects, new advancements and innovations to release them at the end of next review cycle, Because there is no making up work and meeting expectations, in a brutal foot race where they "feed the winners, and starve the loosers" . An unstable family life, a depth of character beyond the company all make you an unreliable looser. Long gone are the days of taking time off for cancer, still contributing, and being held in awe. You will get canned, or derailed from promotion reguardless of effort. ---+ As for mentorship that left with John Timpson. All quietly mentoring a junior does is steal your thunder, and leave you with one less thing to tout when it comes to reviews. You have made them appear as a rockstar at your own expense. If you present a new design, people will smile say it is wonderful, and than savage it behind closed doors at the end of your time investment, never bringing concerns the first half dozen times you talk to them. The higher the paygrade the longer they will wait to give feedback because those who rise up know that making it look like you wasted yor time is the easiest way to drop the bottom of the curve, and highlight themselves. ---+ Product stability has suffered greatly since Timpson left. He was at least able to keep people focused on long term gains. and slap down some of those who sabataged others behind closed doors. Now teams are focused on only their own presentations, and individuals on their own benefit. As long as blame can be shifted it will be. Case in point when we had a rolling Multiday outage, the VP yelled at those oncall for not having metrics to see why we were failing (hint it was a team that had failed to scale up). The response to this was a rage email ro all teams who had already shifted blame to "not me", that they needed to prove it wasnt them, in the middle of the night. After that they were forced, to impliment stronger metrics and waste valuable feature time. to show something had been done. And as a result, the next week the same sorts of teams that couldn't identify that their own system were overloaded continued to do so, and were only the saved from causing sevear customer pain by other teams who had sharpened their own fans so they could quickly point them out. There was no discussion about how: * Incentivising only deliverables in a quarter contribute to a lack of ops awareness. * The obcession with cutting costs, forcing teams to saturate their systems at capacity. * Or a hecktic push via checkbox based security to contstantly update libraries, without incentivising, ops or maintainence work by the teams implimenting them lead to this. The only metric security cares about is out of date libraries. The only metric fleet cares about is the hosting costs. And all the teams being pushed by the declarations from on high the teams only get glory for "new features". That enable yet another contact. No one is really interested in the others sucess because it cant be sold. All the "hard problems" and "stability oriented" problems are foisted on those too naive to duck out of the way, or are so disengaged they are already looking for their way out . ------+ Attempts at increasing moral: Their attempts to increase moral has focused soley on better food , and more booze during happy hour/farwell parties Hard liquer is now served, and one can smell it in on peoples breath, while walking across the office during regular buisness hours. These attempts seems primarily geared twords those who have no life outside of the company, and are satisfied to drown away their sorrows in the breasts of the company.

1.0
Apr 24, 2023

Disappointment

Recommend
CEO approval
Business Outlook

Pros

I’ve connected with several amazing, kind, and passionate colleagues who are genuine towards you as a person, not just a coworker. I am very grateful for this experience. While making connections and forming relationships is important, it's not the sole purpose of coming to work. Our focus is on driving business impact, developing our careers, and acquiring new skill sets.

Cons

If you are seeking a work environment with strong leadership, ample opportunities for career growth, and support/success for your role, do NOT come to Qualtrics. During my initial four months at this company, I experienced significant instability in terms of three organizational changes, three different managers, and two role transitions. I never had the opportunity to receive guidance or mentorship from a single Product Marketing leader, as no one was in the position long enough to support me. I had one 30-minute meeting with the department head, during which she spent 15 minutes distracted by her phone and eating, leaving me with only 15 minutes to provide my updates and ask for advice. This lack of consistent leadership and support made it difficult for me to feel integrated into the company culture or develop a clear understanding of my role and responsibilities. Business Function: The current Product Marketing leadership consists mostly of new managers who appear to be uncomfortable in their roles, particularly when it comes to managing teams of four or more. While it's understandable that everyone has a learning curve, the frequent organizational and role changes question the competency of this leadership team to effectively manage both people and the business function. It’s unfortunate because the individual contributors are very talented and passionate professionals who deserve better. Executive Leadership: There seems to be a significant disconnect between the top-level executive leaders, including our CEO Zig, and the rest of the company. This is discouraging when the executive leaders are not in tune with the values that matter to the rest of the company.

Viewing 283 - 285 of 2,606 Reviews

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