Does ROI Call Center Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ROI Call Center Solutions employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at ROI Call Center Solutions. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ROI Call Center Solutions?

53% of ROI Call Center Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ROI Call Center Solutions 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at ROI Call Center Solutions?

Customer Service Representative (63) , Customer Service Representative (CSR) (27) , Customer Service (8) , Agent (7) , Team Lead (7) , Customer Service Agent (6) , Supervisor (6) , Call Center Representative (5) , Call Center Agent (4) , Case Manager (4) , Customer Service (CSR) (4) , Recruiter (4) , Account Manager (3) , Customer Service Supervisor (3) , Analyst (2)

What are the pros of working at ROI Call Center Solutions according to real employee reviews?

"Awesome to work from home." ((in 30 reviews)); "Great flexible hours with employees' schedules." ((in 8 reviews)); "Meet great people." ((in 7 reviews)); "They are great at being flexible with scheduling as well!" ((in 6 reviews)); "The leadership I have worked with here has been friendly and willing to help you grow in the company." ((in 5 reviews))

What are the cons of working at ROI Call Center Solutions according to real employee reviews?

"Low pay and never any raises" ((in 32 reviews)); "Not good enough training" ((in 13 reviews)); "The pay and benefits are abysmal" ((in 11 reviews)); "Managers get aggressive when numbers aren't met!" ((in 6 reviews)); "No PTO or Time off." ((in 6 reviews))

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ROI Call Center Solutions

Part of Connexus Resource Group

ROI Call Center Solutions reviews

3.2

53% would recommend to a friend

(256 total reviews)

Rob Schow

64% approve of CEO

48% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Career opportunities

3.0

Culture & values

3.0

Senior management

2.5

Compensation and benefits

ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

256 reviews

4.0

Jan 10, 2023

Pros and Cons

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Great flexibility Enjoyed my Junior Account and Account Managers

Cons

Can often be haphazard and the corporate structure makes things tough to change

5.0

Jan 5, 2023

Costumer srrvice

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Well is good the teams and the questions

Cons

They dont pay good and also they dont want to raise

4.0

Dec 15, 2022

Great team environment!

Administrative

Recommend

CEO approval

Business Outlook

Pros

Supportive team environment, opportunities for advancement

Cons

Depends on the campaign you are on; I was on a pilot tax program and it was not the right fit for me

Viewing 94 - 96 of 256 Reviews

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Pros and Cons

Costumer srrvice

Great team environment!

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