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ROI Call Center Solutions

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ROI Call Center Solutions reviews

3.2

53% would recommend to a friend

(256 total reviews)

Rob Schow

64% approve of CEO

48% positive business outlook

ROI Call Center Solutions has an employee rating of 3.2 out of 5 stars, based on 256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ROI Call Center Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

256 reviews
5.0
Jan 4, 2022
Recommend
CEO approval
Business Outlook

Pros

A few things I love about working for ROI: I get to work from home, giving me the advantage of spending my breaks with my kids and husband instead of in a break room. I’ve made new friends from across the country. I feel like I can really connect with most of my customers and have received excellent reviews in the process. I’ve had several situations that were out of my hands and Sadie has been the best when it comes to empathy and working around said situations and my schedule. I’ve learned so much from computer programs to product knowledge that I use daily, even non work related situations.

Cons

The main con in my opinion are rude customers. They’ve been few and far between for the most part tho. Other than that, another con would be pay rate. It’s fine for me because my husband works as well, but I would never make it working here on a single income having kids to provide for.

5.0
Jan 4, 2022

Great company

Recommend
CEO approval
Business Outlook

Pros

Everyone is friendly and great to work with. This company cares about its employees. Great atmosphere to work in.

Cons

not able to think of any cons this is the best company i have ever worked for

5.0
Jan 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Working for this company has been pretty AMAZING. Sure, it has its ups and downs, what place doesn't? This job is perfect for those who are good with people and even better for those you are able to provide the best customer service. You ARE Empowered to find the best solution to any customer's problem and turn an upside-down situation right side up! We, as a team, are here to strive to be and do the best we can. We are to show empathy to any and all stressful situations, no problem to too small or to be overlooked.

Cons

As with any company, there are rules and regulations we MUST follow. With that said, there are going to be times/days where you can't always satisfy the customer to their own wants.

Viewing 133 - 135 of 256 Reviews

Glassdoor has 259 ROI Call Center Solutions reviews submitted anonymously by ROI Call Center Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ROI Call Center Solutions is right for you.